Summary
Overview
Work History
Education
Skills
Personal Information
Timeline
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Ádám Szalai-Bordás

Ádám Szalai-Bordás

Budapest

Summary

Szeretek csapatban dolgozni, de nem riadok el az egyedül elvégzendő munkától sem. A célom, hogy találjak egy olyan munkát, ami illik hozzám. Jó probléma megoldó készséggel rendelkezem és szeretek új dolgokat tanulni. Már a gimnázium/egyetem alatt is mindig szerves része voltam az adminisztratív munkáknak, ha egy szervezendő programról volt szó. Szeretném magamat kipróbálni egy olyan munkában ami érdeklődést, tudást és tanulékonyságot igényel.

I like to work as a Team Player but I won't get scared if I have to do something by myself. My goal is to find a work that suits me best and vice versa. I think of myself as a person who has a really good problem solving skill and is ambitious about the things I have to learn and what I have to deal with. During my years at university I took a big part in the administrative work when a programme had to be scheduled, arranged. I would like to try myself at a job that requires interest, knowledge and docility last but not least.

Overview

9
9
years of professional experience
2
2
Languages

Work History

Server, Cashier

KFC
06.2015 - 08.2015
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Served food and beverages promptly with focused attention to customer needs.
  • Utilized communication practices with kitchen staff to deliver customer meals in timely manner.

Professional Dancer

Gárdonyi Géza Színház
10.2020 - 7 2023
  • Leveraged mobility and skill to achieve graceful and expressive movements.
  • Performed in multiple roles by attending daily rehearsals to perfect execution of dance movements.
  • Collaborated with fellow dancers and choreographers to create visually stunning performances that captivated audiences.
  • Picked up choreography moves easily and immediately incorporated changes in choreography or new moves by staying flexible.

Customer Support Associate

Wolt
03.2024 - Current
  • Configured and tested new software and hardware.
  • Diagnosed and troubleshot hardware, software and network issues.
  • Developed customer service policies and procedures to meet and exceed industry service standards.
  • Developed strong relationships with clients through consistent follow-ups on outstanding issues, ensuring timely resolutions and ongoing communication updates.
  • Managed over 2000 customers problems just over the time of 2 months.

Education

Back-end Dev

Green Fox Academy
Budapest, Hungary

Bachelor of Arts - Hungarian Folk Dance

Hungarian Dance Academy
Budapest, Hungary
04.2001 -

Skills

Good problem solving skillsTeam playerCreativityMS Office

Delivery Management

Complaint Handling

File Management Software

Written Communication

User Support

Effective Communication

Personal Information

  • Place of Birth: Miskolc
  • Date of Birth: 03/01/00
  • Gender: Male
  • Nationality: Magyar
  • Driving License: B

Timeline

Customer Support Associate

Wolt
03.2024 - Current

Professional Dancer

Gárdonyi Géza Színház
10.2020 - 7 2023

Server, Cashier

KFC
06.2015 - 08.2015

Bachelor of Arts - Hungarian Folk Dance

Hungarian Dance Academy
04.2001 -

Back-end Dev

Green Fox Academy
Ádám Szalai-Bordás