Alexander Shevyakov

• Managed full back-office operations for National Office and 4 field sites, covering finance, supply, HR, facilities & fleet management, and operational inter-agency coordination.
• Implemented UNHCR policies across teams, created SOPs for the Admin team to ensure compliance, task segregation, and high performance.
• Oversaw $1M+ admin budget in line with UN rules and multi-year strategy, providing forecasts, variance analysis, and scenario planning to senior management.
• Served as Interim Admin Officer (P3) for MCO Panama (2024), guiding admin teams across 8 locations.
• Headed Admin Unit, managing 7 staff across finance, admin, and supply.
• Managed operational relations with government, service providers, and UN partners.
• Delivered consolidated planning updates and risk analyses on financial, operational, and security matters for evidence-based decision-making.

Key Achievements

• Led compliant closure of UNHCR Guyana Office (2025) within 3 months, coordinating staff separation, vendor contracts termination, asset disposal, and lease termination under the global UN austerity measures.
• Negotiated telecom (-15%) and warehouse (-20%) cost reductions (2024).
• Led ERP transition as Trainer-of-Trainers for the Travel Module, leading change management and training for 100+ staff across the Americas.

• Supervised a Donor Reporting team of 3 staff at the HQ Finance Division (DFAM), monitoring performance, providing training and guidance.
• Validated financial reports for governmental and private donors like EU (ECHO and DEVCO), US government, and UN funds (CERF and MPTF).
• Collaborated with cross-functional teams at the HQ devisions, Regional Bureaux, and Country Offices for data consolidation, ensuring financial reports accuracy.
• Supported audit compliance by preparing documentation, reconciling accounts, and ensuring adherence to IPSAS/IFRS standards

• Supported global Account Payable processes at the HQ Finance Department (DFAM) by validating and running 11 multi-currency pay cycles for HQ and field accounts.
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  - Played a critical role in validating and providing guidance on Delegation of Authority Plans (DOAP) change requests, impacting UNHCR offices worldwide. This responsibility required a deep understanding of the
  organization's global operations.
  - Expertly handled payments linked to territories or individuals subject to financial sanctions, effectively coordinating with the Treasury and Country Offices to navigate complex regulatory and compliance
  challenges.
  - Handled Financial Gateway transactions, including returned and erroneous payments.
  - Assumed the role of Technical Approver for all HQ Accounts Payable (AP) vouchers and Travel Payments, requiring a keen eye for detail and adherence to UNHCR's financial rules.
  - Efficiently addressed a wide range of inquiries related to Accounts Payable, including those concerning financially sanctioned territories, compliance requests from banks, payment details, and the resolution of
  technical issues within the MSRP system.
  - Creating and modified pay cycles for all UNHCR bank accounts, ensuring the organization's financial processes remained efficient and effective.
  - Successfully managed the distribution of workflow within the team, overseeing knowledge transfer, facilitating month-end reporting, and executing Direct Journal Entries, thereby contributing to the smooth and
  accurate operation of UNHCR's financial activities.

• Supported General Ledger team at the HQ Finance Department (DFAM) by monitoring accounting entries, creating journals, and facilitating month and year financial clousers.

- Diligently monitored and corrected Expense and Open Item accounting entries for multiple UNHCR Field Operations, including those in Iran, Turkey, Yemen, Bangladesh, and other offices of varying scales. This
role required a keen attention to detail and an understanding of the unique financial requirements of each operation
- Provided valuable guidance to Field Finance Teams on matters outlined in the Financial Manual, including the proper use of Operational Advances, VAT handling, Prepayments, CBI prepayments and clearance,
staff entitlements, and Open Items maintenance, ensuring compliance with UNHCR's financial protocols.
- Regularly conducted bank-to-book reconciliations, skillfully preparing over 20 reconciliations for HQ bank accounts and carefully reviewing more than 50 Field bank accounts. This process played a vital role in
maintaining the financial integrity of UNHCR's operations.
- Assumed responsibility for monitoring and authorizing Petty and Cash Accounts, a critical aspect of managing the organization's financial resources effectively.
- Executed finance validations as part of the Personnel Separations Process (P35), ensuring accuracy and compliance in staff separations.
- Oversaw and consolidated the preparation of Financial Year-End reports from various Field Operations, facilitating the accurate representation of financial data for reporting and auditing purposes.

• Managed $250M+ factoring and inventory financing portfolios for Benelux & Nordics (AP/AR).
• Planned and monitored portfolio performance, resolving risks and aligning execution with client needs.
• Supervised 4 staff, ensuring SLA compliance, team development and performance.
• Coordinated with clients and internal finance teams across the region.
• Oversaw payment cycles, reconciliations, collections, and dispute resolution.
• Key Achievements
• Reduced outstanding receivables backlog by 20% within 6 months for Nordics portfolio.
• Improved client satisfaction through faster case resolution and proactive communication.

- Effectively managed a team of four account specialists for the Nordics region, overseeing portfolio allocation, task prioritization, backup structure, holiday scheduling, as well as recruitment and training. This role required advanced
leadership and organizational skills to ensure optimal team performance.
- Consolidated and reported all Accounts Receivable collection results and forecasts for Nordic clients to both European and global management, playing a crucial role in shaping the financial outlook of the
organization.
- Collaborated with external and internal auditors, facilitating seamless business controls and SOX testing to ensure compliance and accuracy within the department.
- Acted as a dedicated Account Specialist for key clients, including conducting in-person visits to address client satisfaction concerns and establish new financing facilities. These client interactions were
instrumental in resolving issues and fostering strong, long-term relationships.

- Successfully managed the collection of Accounts Receivable for clients involved in Inventory and Factoring financing in the Benelux, demonstrating financial expertise and attention to detail.
- Acted as the primary point of contact for a diverse client portfolio, overseeing 15-20 companies. This portfolio carried a substantial credit exposure exceeding USD 250 million and annual financed volumes
surpassing USD 1.2 billion. This required a high level of responsibility and thorough financial management.
- Provided weekly reports on the collection results and forecasts of Accounts Receivable, ensuring transparency and informed decision-making for both clients and the organization.
- Effectively mitigated financial risk by conducting collateral reviews and implementing anti-money-laundering checks, contributing to the financial stability and security of the department.
- Coordinated the resolution of invoice disputes through weekly conference calls and consistent follow-up procedures, ensuring timely and satisfactory resolutions for all parties involved.

• Maintained core banking systems and performed reconciliation analysis.
• Produced management reports and supported compliance checks.
• Streamlined reporting workflows, reducing manual processing time by 30%.