Alexandra Juhász
Budapest
Summary
I am a passionate, reliable, self-motivated, and hardworking person. I am a team player who can also work using their own initiative and adaptable to challenging situations. I can work well under pressure, pay attention to details and adhere to strict deadlines. I am a good and effective communicator seeking for an opportunitiy where I can continue to learn and improve my skills.
Overview
5
5
years of professional experience
4
4
Languages
Work History
Fraud Validation Executive
Marshmallow
Budapest
02.2023 - Current
- Identified issues, analyzed information and provided solutions for challenging situations.
- Paid attention to detail while completing assignments.
- Skilled at working independently and collaboratively in a team environment.
- Learned and adapted quickly to new technology and software applications.
- Proved successful working within tight deadlines and a fast-paced environment.
Content Analyst
Cognizant Technology Solutions
Lisbon
11.2022 - 02.2023
- Review reports regarding website content
- Analyze and identify content that is not in compliance with requirements and flag for action in a timely manner
- Make well-balanced decisions and help resolve inquiries to defined policies and procedures
- Use market specific knowledge and insights to spot and scope solutions to improve the support of user community
- Review sensitive content, sometimes involving graphic or disturbing subject matter.
Junior Event Manager
KingBike Kft.
Budapest
03.2021 - 07.2022
- Interacting and planning events from start to finish for foreign customers
- Generating ideas for events
- Managing event budgets and day to day activities
- Managing logistics and event venues
- Drafting event marketing plans
- Promoting activities and events through social media
- Interviewing potential employees
- Post‑event communication, reporting & analysis.
Contract Administrator
Computacenter Services Kft
Budapest
06.2021 - 03.2022
- Responsible for the administration of contracts for businesses
- Mediating the proceedings of the efforts before a contract is signed
- Monitoring and controlling project risk to ensure the project is completed with
- Regards to quality control, budget and time frame
Customer Service Representative & Delivery
Blue Line Parcel GmbH
Vienna
01.2021 - 05.2021
- Maintaining solid customer relationships by handling inquiries and concerns in a
- Timely and professional manner
- Managing database records
- Resolving customer complaints and concerns
- Updating customers on the status of deliveries
- Delivering packages.
Restaurant Front Desk
Eurostars Hotels
Budapest
08.2019 - 03.2020
- Greeting and checking guests in
- Verifying guests' payment methods during check‑in
- Providing guests with information about the hotel and the city as well
- Promoting attractions that may be of interest to guests
- Fulfilling special requests guests may have.
Customer Service Representative
MiniBud, Liszt Ferenc Airport
Budapest
04.2018 - 08.2019
- Processing new bookings and transactions
- Responding to custromer enquiries regarding company services and city offerings
- Resolving any emerging problems that customers might face as well as handling
- Customer complaints
- Collecting and analysing customer feedback.
Education
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Leövey Klára Gimnázium
Skills
Google Drive / Microsoft Excel / Microsoft Powerpoint / Microsoft Office
Organizational and planning skills / Communication / Time management / Analytical skills / Written and Verbal skills
Data validation /Fraud detection /Content moderation
Language skills
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Fraud Validation Executive
Marshmallow
02.2023 - Current
Content Analyst
Cognizant Technology Solutions
11.2022 - 02.2023
Contract Administrator
Computacenter Services Kft
06.2021 - 03.2022
Junior Event Manager
KingBike Kft.
03.2021 - 07.2022
Customer Service Representative & Delivery
Blue Line Parcel GmbH
01.2021 - 05.2021
Restaurant Front Desk
Eurostars Hotels
08.2019 - 03.2020
Customer Service Representative
MiniBud, Liszt Ferenc Airport
04.2018 - 08.2019
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Leövey Klára Gimnázium