András Hosszú
Internal Account Manager
Overview
8
8
years of professional experience
2
2
Languages
Work History
Internal Account Manager
Arrow Electronics
05.2024 - Current
- Establish lasting relationships with key decision-makers within Customer's organization
- Achieve revenue growth by consistently meeting or exceeding assigned sales targets
- Suggest improvements for internal processes on a "tactical" level for People Management colleagues
- Assisted in the development of sales strategies to secure new business opportunities and grow existing accounts
- Worked closely with Sales teams to find solutions for sophisticated cases of escalations and shortages
Inside Sales Team Leader
Arrow Electronics
04.2023 - 05.2024
- Daily support and organization of a team of 15, mix of Inside Sales Representatives and Customer Service Representatives.
- Collaboration with other department leaders to establish shared targets and ensure EPR alignment across teams.
- Support for reports where blocking point is lack of training.
- Mentoring of junior staff members, helping them develop their specialist potential and improve individual performance.
Inside Sales Representative
Arrow Electronics
10.2021 - 04.2023
- First point of escalation for issues communicated by the customer
- Pricing and related communications in cooperation with the Marketing department
- Consignment and forecasting related tasks
- Orderbook and backlog management.
Customer Service Representative
Arrow Electronics
1 2020 - 10.2021
- Customer communications - logging issues
- Order entry and processing
- First point of contact for customer through Teams calls and email
- Problem solving for any order management related issues received from customer through phone or via email.
Customer Service Representative
Arrow Electronics
07.2018 - 05.2019
- Customer communications - logging issues
- Order entry and processing
- First point of contact for customer through Teams calls and email
- Problem solving for any order management related issues received from customer through phone or via email.
Order Management Contractor (Intern)
Synopsys Global
03.2017 - 05.2018
- Issue solving and related communications in English via email and Skype
- Vendor Support
- Independent support of daily office processes.
Education
BA and MA of Slavic studies - Russian language and literature -
Eötvös Loránd University
09.2013 - 2018.05
Skills
Adaptive
Precise
Communicative
Communicative
Experienced team player
Timeline
Internal Account Manager
Arrow Electronics
05.2024 - Current
Inside Sales Team Leader
Arrow Electronics
04.2023 - 05.2024
Inside Sales Representative
Arrow Electronics
10.2021 - 04.2023
Customer Service Representative
Arrow Electronics
07.2018 - 05.2019
Order Management Contractor (Intern)
Synopsys Global
03.2017 - 05.2018
BA and MA of Slavic studies - Russian language and literature -
Eötvös Loránd University
09.2013 - 2018.05
Customer Service Representative
Arrow Electronics
1 2020 - 10.2021
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