Overview
Work History
Education
Skills
Websites
Timeline
Generic
András Hosszú

András Hosszú

Internal Account Manager

Overview

8
8
years of professional experience
2
2
Languages

Work History

Internal Account Manager

Arrow Electronics
05.2024 - Current
  • Establish lasting relationships with key decision-makers within Customer's organization
  • Achieve revenue growth by consistently meeting or exceeding assigned sales targets
  • Suggest improvements for internal processes on a "tactical" level for People Management colleagues
  • Assisted in the development of sales strategies to secure new business opportunities and grow existing accounts
  • Worked closely with Sales teams to find solutions for sophisticated cases of escalations and shortages

Inside Sales Team Leader

Arrow Electronics
04.2023 - 05.2024
  • Daily support and organization of a team of 15, mix of Inside Sales Representatives and Customer Service Representatives.
  • Collaboration with other department leaders to establish shared targets and ensure EPR alignment across teams.
  • Support for reports where blocking point is lack of training.
  • Mentoring of junior staff members, helping them develop their specialist potential and improve individual performance.

Inside Sales Representative

Arrow Electronics
10.2021 - 04.2023
  • First point of escalation for issues communicated by the customer
  • Pricing and related communications in cooperation with the Marketing department
  • Consignment and forecasting related tasks
  • Orderbook and backlog management.

Customer Service Representative

Arrow Electronics
1 2020 - 10.2021
  • Customer communications - logging issues
  • Order entry and processing
  • First point of contact for customer through Teams calls and email
  • Problem solving for any order management related issues received from customer through phone or via email.

Customer Service Representative

Arrow Electronics
07.2018 - 05.2019
  • Customer communications - logging issues
  • Order entry and processing
  • First point of contact for customer through Teams calls and email
  • Problem solving for any order management related issues received from customer through phone or via email.

Order Management Contractor (Intern)

Synopsys Global
03.2017 - 05.2018
  • Issue solving and related communications in English via email and Skype
  • Vendor Support
  • Independent support of daily office processes.

Education

BA and MA of Slavic studies - Russian language and literature -

Eötvös Loránd University
09.2013 - 2018.05

Skills

Adaptive

Precise

Communicative

Communicative

Experienced team player

Timeline

Internal Account Manager

Arrow Electronics
05.2024 - Current

Inside Sales Team Leader

Arrow Electronics
04.2023 - 05.2024

Inside Sales Representative

Arrow Electronics
10.2021 - 04.2023

Customer Service Representative

Arrow Electronics
07.2018 - 05.2019

Order Management Contractor (Intern)

Synopsys Global
03.2017 - 05.2018

BA and MA of Slavic studies - Russian language and literature -

Eötvös Loránd University
09.2013 - 2018.05

Customer Service Representative

Arrow Electronics
1 2020 - 10.2021
András HosszúInternal Account Manager