Anett Toth
Kiskunfelegyhaza
Summary
I possess an active conversational (business proficient) level of English, both spoken and written. I am looking for new challenges and am adaptable in any situation.
I am highly motivated, with a friendly and positive personality, and I enjoy working both as part of a team and independently. I am open to self-development and further training.
I perform my work precisely and enthusiastically, paying attention to details. Professional with solid foundation in office administration and operations.
Proven ability to handle multiple tasks efficiently, with strong focus on team collaboration and achieving results.
Skilled in managing schedules, handling correspondence, and utilizing office software.
Reliable and adaptable, ready to meet changing needs and support organizational goals effectively.
Overview
14
14
years of professional experience
Work History
Back Office Employee, Guest Coordinator
ETALON REAL KFT
01.2024 - 04.2024
- Customer communication via phone and email
- Administrative tasks
- Billing
- Handling complaints
- Managing reservations
- Facilitated the smooth operation of daily tasks through effective prioritization of responsibilities based on urgency and importance levels
- Provided excellent customer service by addressing inquiries promptly and professionally via phone or email correspondence
Back Office Employee
REALIC INNOVATION KFT.
03.2022 - 03.2023
- Customer communication
- Order confirmation and tracking
- Issuing invoices
- Reduced errors in data entry for improved accuracy with thorough attention to detail and double-checking work.
- Improved document organization system which resulted in easier access for staff members when searching relevant files quickly during time-sensitive situations
- Provided excellent customer service by addressing inquiries promptly and professionally via phone or email correspondence
- Managed inventory tracking for office supplies by conducting regular audits of stock levels and placing orders proactively before depletion occurred unexpectedly, avoiding potential downtime due to lack of materials availability on hand
Office Manager
MAGNOLIA LANDSCAPES LTD.
04.2019 - 02.2022
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets
- Enhanced team productivity by delegating tasks effectively and overseeing daily workflow
- Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants
- Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic
- Supported department heads in accomplishing their goals through diligent administrative assistance such as report generation and data entry
Quality Inspector
LORDGATE ENGINEERING LTD.
08.2016 - 04.2019
- Performed frequent visual inspections to root out tolerance and compliance issues
- Inspected outbound shipments and conducted random sampling of product quality
- Implemented corrective actions for non-conforming products, reducing the risk of customer dissatisfaction or returns
- Discarded and rejected products, materials and equipment not conforming with specifications
- Assisted in training new Quality Inspectors, sharing knowledge of best practices and industry standards
- Maintained high standard of workmanship by using only approved data, materials, tools and test equipment
- Inspected and packaged products meticulously according to manufacturing specifications
Customer care specialist
PARKSIDE HOSPITAL SOUTHFIELDS
02.2012 - 08.2016
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction
- Verified accuracy of customer account information and updated when necessary
- Took ownership of customers issues to follow problems through to resolution
- Improved team performance by sharing knowledge and best practices with colleagues in regular training sessions
- Reduced customer complaints by efficiently resolving issues through effective communication and problem-solving skills
Logistics Coordinator
ALPOK-ADRIA KFT.
06.2010 - 01.2012
- Tracked orders and notified customers of status or potential delays.
- Trained new employees on logistics procedures, promoting a consistent approach across the team.
- Collaborated with sales and customer service teams to address client concerns and expedite orders when necessary.
- Coordinated with suppliers to ensure timely delivery of goods, minimizing stockouts.
- Established an effective communication system between departments involved in logistics coordination ensuring seamless information flow.
Education
No Degree - English, IT
Adu-Rahn Bilingual Secondary School
Budapest, Hungary06.2010
Skills
- File Organization
- Verbal Communication
- Document Management
- Database Maintenance
- Calendar Management
- Data Entry
- Customer Service
- Positive Attitude
- Meticulous attention to detail
- Professional and mature
Languages
Hungarian
Native language
English
Advanced
C1
Timeline
Back Office Employee, Guest Coordinator
ETALON REAL KFT
01.2024 - 04.2024
Back Office Employee
REALIC INNOVATION KFT.
03.2022 - 03.2023
Office Manager
MAGNOLIA LANDSCAPES LTD.
04.2019 - 02.2022
Quality Inspector
LORDGATE ENGINEERING LTD.
08.2016 - 04.2019
Customer care specialist
PARKSIDE HOSPITAL SOUTHFIELDS
02.2012 - 08.2016
Logistics Coordinator
ALPOK-ADRIA KFT.
06.2010 - 01.2012
No Degree - English, IT
Adu-Rahn Bilingual Secondary School
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