Anna Danong Cadisal
Valenzuela City
Summary
Experienced with customer service and sales support. Utilizes strong communication skills to foster positive client relationships and facilitate sales processes. Knowledge of inventory management and problem-solving to ensure smooth operations.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Sales Assistant
Triumph JT Marketing Corp. (HONDA)
03.2023 - 06.2024
- One (1) year for Work
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Processed transactions accurately while maintaining a high level of customer service.
- Increased sales by building strong customer relationships and providing excellent service.
- Helped customers locate products and checked store system for merchandise at other sites.
- Assisted customers with prompt and polite support in-person and via telephone.
- Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
- Enhanced customer satisfaction with personalized product recommendations based on their needs and preferences.
- Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
- Fielded customer questions to share information about products, availability, and pricing.
- Executed visual merchandising strategies to attract customers and drive sales.
- Collaborated with marketing team to create engaging social media content, driving online engagement.
- Trained new staff on sales techniques and store policies, enhancing overall team performance.
- Developed loyal customer base by providing consistent, high-quality service.
- Implemented customer feedback system to identify and address areas for improvement.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Listened to customer needs and desires to identify and recommend optimal products.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Performed cash, card, and check transactions to complete customer purchases.
Accounting and Finance
Smartlook Marketing Corporation (SMC)
09.2015 - 11.2021
- Six (6) years for Work
- Participated in ongoing professional development opportunities, staying current on best practices for teaching accounting and finance topics.
- Created innovative assignments that required critical thinking skills applied to real-world scenarios within the fields of accounting and finance.
- Supported reporting requirements of accounting and finance teams.
- Coordinated with accounting and finance departments to ensure accurate invoicing, timely payments, and efficient cash flow management.
- Created organizational structures to improve accounting and finance functions.
- Used [Software] to prepare daily and monthly reports regarding claimed tips, alcohol usage and overall sales to cross-reference with accounting.
- Liaised with finance department to ensure timely invoicing and collections for completed transactions.
- Served as a key resource for colleagues seeking guidance on accounting policies and procedures, promoting a culture of knowledgesharing.
- Monitored and analyzed accounting data and produced financial reports or statements with [Software].
- Conducted regular training sessions for staff on new regulatory requirements and accounting practices.
- Effectively communicated complex financial information to non-finance team members, fostering greater understanding across departments.
- Collected payment upon delivery when necessary, maintaining accurate financial records and submitting receipts to accounting promptly.
- Developed strong working relationships with internal departments such as purchasing and accounting, fostering effective collaboration on financial matters.
- Continuously expanded industry-specific vocabulary to provide high-quality consecutive interpreting services in specialized sectors, such as finance, technology, and healthcare.
- Implemented a new accounting software system, resulting in improved efficiency and reduced errors across the finance department.
- Served as a trusted resource for colleagues seeking guidance on accounting procedures, ensuring company-wide adherence to best practices and regulatory requirements.
- Resolved technical accounting issues faced by clients through research and application of relevant industry guidance.
- Coordinated closely with sales, operations, and finance departments to ensure alignment on cash flow objectives and strategies.
- Developed customized accounting solutions for clients, resulting in increased client satisfaction and retention.
- Collaborated with finance teams to ensure smooth transactions and secure optimal financing options for customers.
- Collaborated with finance and accounting departments to reconcile invoice discrepancies and expedite payment processing for suppliers.
- Maintained a high level of confidentiality regarding sensitive information related to company finances and employee performance data.
- Assisted in budget preparation and financial tracking with the finance department to ensure timely expense reporting and approvals.
- Provided expert advice to management on accounting policies, financial reporting, and regulatory compliance matters.
- Managed daily operations, ensuring smooth functioning of all departments including sales, service, parts, and finance.
- Handled cash transactions accurately and efficiently, ensuring proper accounting at the end of each shift.
- Managed budgets and finances, ensuring responsible spending and timely bill payments.
- Enhanced team performance through targeted training and development programs, leading to greater expertise in trade finance operations.
- Trained new staff members on accounting policies and procedures, fostering a collaborative work environment focused on continuous improvement.
- Developed strong working relationships with colleagues in other departments such as planning, building inspection, and finance for effective collaboration on shared goals.
- Participated in regular meetings with senior leadership to discuss progress towards company objectives relating to finance and growth.
- Maintained strict confidentiality of sensitive information pertaining to company finances, personnel matters, and strategic planning.
Education
Bachelor of Science - Human Resource Development Management
Bestlink College of The Philippines
Quezon City01.2016
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Maysan National High School
01.2012
Andres Mariano Elementary School
Bagbaguin, Valenzuela City01.2008
Skills
- Adept in Microsoft Office (2003, 2007, 2010, 2011)
- Microsoft Word
- Microsoft Excel
- Microsoft Power Point
- Cash handling
- Relationship building
- Customer needs assessment
- Product merchandising
- Customer relationship management
- Social media engagement
- Hospitality and accommodation
- Customer service
- Friendly and helpful
- Inside and outside sales
- Team support and assistance
- Strong communication and interpersonal skills
- Reliable and responsible
- Adaptable and flexible
- Honest and dependable
- Customer assistance
- Team cooperation
- Flexible hours
- Multitasking
- Safety and cleanliness standards
- Store organization
- Store opening and closing
- Merchandise recommendations
PERSONAL INFORMATION
Language: English, Filipino
HOBBIES
- Badminton
- Table tennis
- Volleyball
- Fun Run
- Other Outdoor Activities
Certification
- Bureau of Internal Revenue (BIR)
- Revenue District Office No. 28
- Novaliches, Quezon City
- April 20 to July 10, 2015 (400 hours)
References
- HONDA MOTORCYCLE
Mrs. Debbie lao Gonzales (Manager Sales)
0917-5307283 / 0918-9278218
- SMARTLOOK MARKETING CORPORATION
Eralyn, Mendoza, (Supervisor)
0995-431-3014
Disclaimer
I hereby certify that the above all statement is true to the best of my knowledge. ANNA GERBOLINGO DANONG-CADISAL
Timeline
Sales Assistant
Triumph JT Marketing Corp. (HONDA)
03.2023 - 06.2024
Accounting and Finance
Smartlook Marketing Corporation (SMC)
09.2015 - 11.2021
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Maysan National High School
Bachelor of Science - Human Resource Development Management
Bestlink College of The Philippines
Andres Mariano Elementary School
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