ANNA FLOR MALABANAN
LOGISTIC COORDINATOR
Budapest,BU
Summary
Dynamic professional with a proven track record at KIFLI.HU, excelling in sales support and team management. Enhanced client satisfaction through streamlined processes and data-driven decision-making. Adept at problem-solving and coaching, I foster positive environments that drive performance and achieve strategic goals. Committed to continuous improvement and client success.
Professional with comprehensive background in agency coordination, adept at managing multiple projects and driving results. Skilled in team collaboration, communication, and problem-solving. Known for adaptability and reliability in dynamic environments. Proven ability to optimize processes and enhance client satisfaction.
Experienced with team leadership, client relationship management, and strategic planning. Utilizes comprehensive knowledge of agency operations to enhance performance and drive results. Strong understanding of budget management and operational efficiency.
Results-driven agency professional with strong focus on team collaboration and achieving outcomes. Skilled in strategic planning, client relationship management, and operational efficiency. Reliable and adaptable to changing needs, demonstrating leadership and effective communication. Prepared to make significant contributions through innovative problem-solving and goal-oriented strategies.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Agency Coordinator
KIFLI.HU
07.2024 - 05.2026
- Filed required paperwork.
- Received and reviewed daily reports for distribution.
- Collaborated with team members to create comprehensive marketing strategies for clients, resulting in increased brand awareness.
- Analyzed data to evaluate campaign performance, making recommendations for future improvements.
- Resolved conflicts as they arose by mediating discussions between team members and clients, fostering a positive working environment for all parties involved.
- Enhanced client satisfaction by streamlining agency processes and improving communication methods.
- Developed robust performance metrics that enabled data-driven decision-making and improvements in overall agency operations.
- Established program to monitor agency services and identify opportunities to measure actions.
English Tutor
MONA ALENEZI
04.2022 - 05.2024
- Improved students' written and verbal English skills through personalized learning programs.
- Enhanced students'' reading and writing skills by implementing interactive and engaging lesson plans.
- Developed personalized tutoring sessions based on student needs, leading to improved academic performance.
- Tutored students to develop deeper comprehension of English course materials and better understanding of assignments to improve academic success.
- Taught students study techniques and strategies for succeeding on grammar and composition tests.
- Developed student confidence through positive reinforcement strategies.
- Mentored students in proper punctuation, spelling and sentence structure use.
Sales Manager
JT MOLAND REALTY
06.2013 - 08.2019
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Analyzed market trends to identify new business opportunities, leading to expansion into profitable territories.
- Managed key accounts with strategic planning and relationship building, resulting in increased customer loyalty and repeat business.
- Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
- Improved sales forecasting accuracy, utilizing data analytics to predict market trends and adjust sales strategies accordingly.
Education
Bachelor of Science - Computer And Information Sciences
ST MARYS COLLEGE OF MEYCAUYAN BULACAN PHILIPPINES
PHILIPPINES 04.2001 -
Skills
Sales support
Proposal writing
Media planning
Problem-solving
Team management
Multitasking and organization
Staff motivation
Employee supervision
Administrative procedures
Employee evaluation
Handling complaints
Adaptability
Coaching and mentoring
Accomplishments
- Achieved [Result] through effectively helping with [Task].
- Achieved [Result] by completing [Task] with accuracy and efficiency.
- Resolved product issue through consumer testing.
Certification
TOP SALES MANAGER
Timeline
Agency Coordinator
KIFLI.HU
07.2024 - 05.2026
English Tutor
MONA ALENEZI
04.2022 - 05.2024
Sales Manager
JT MOLAND REALTY
06.2013 - 08.2019
Bachelor of Science - Computer And Information Sciences
ST MARYS COLLEGE OF MEYCAUYAN BULACAN PHILIPPINES
04.2001 -