Outsourcing industry professional with 26+ years of Operations and Consulting experience in setting up the Captive and 3rd party, shared service centers and servicing multi - tower functions - finance & accounting, investment banking, procurement & supply chain management, HRO & payroll services for global corporations across diverse industry verticals. Astute Partner with strong skills in hiring and monitoring staff and building firm credibility. Mentors personnel and promptly resolves complaints. Liaises with stakeholders to prioritize projects and determine appropriate deadlines.
Hi, I’m
Ashwani Verma
Advisory , Consuting Management
Budapest,BUdapest
Summary
Overview
25
years of professional experience
Work History
Crowe - HungaryBudapest, Budapest
Partner , Outsourcing Division Head
03.2019 - Current
Job overview
- Set up the BPM Business Line, drove global potential, built Global Delivery Network model, achieved 500 Million USD revenue contribution
- Conducted market research to assess customer needs and preferences in order to develop new products or services.
- Provided leadership and guidance to team members while encouraging collaboration across departments.
- Researched emerging technologies that could potentially benefit the company's operations or objectives .
- Planned events such as conferences, seminars, workshops. to generate leads and build relationships with potential partners or customers.
- Negotiated contracts between partners or vendors in order to obtain favorable terms for the company.
- Maintained relationships with key stakeholders, clients, and customers to ensure satisfaction with services provided.
Tata Consultancy ServicesBudapest, Budapest
BPS Finance & Accouting Head - Budapest, EU
08.2013 - 03.2019
Job overview
- Maintained updated knowledge through continuing education and advanced training.
- Talent retention,development & cross utilization in multilingual environment
- Sales support for Growth of the Industry domain and horizontals service lines in Centre
- Technology Levers Implementation- Automation / Robotics - Introduction and Intervention on the accounts at EU Level
- P&L Control, Margin Improvement + Contract Adherence
- Building winning team by Capability Creation Centre / Location Perception Management
- Connecting Hungary team to Larger TCS for cross leverage and collaboration.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Collaborated with cross-functional team to define features and build powerful and easy-to-use products and customer-facing workflow tools.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Tata Consultancy ServicesMumbai, Maharasthra, India
Associate Vice President - BPS Customer Leader
12.2008 - 03.2019
Job overview
- Managed finance & accounting service lines for manufacturing, life sciences, automotive, oil & gas, market & media, hitech, BFSI industries
- Handled Large teams of 800+ FTEs for diverse functions and locations in SSC
- Sales analytics, data mining – sales improvement drivers – sales lead – US$ 32.4 MM.
- Eco sustainability project – energy analytics on energy consumption pattern & subsequent reduction levers, savings – US$3.7MM (1% of annual energy spend – US$ 373MM).
- Spend analytics – key commodities and services – savings of US$ 4MM.
- Transformation and improvement projects delivered savings US$105 MM
- Renewed Several contracts as mark for repeat business from clients
- People Development and Talent retention
UBS Shared ServicesHyderabad, Andhra Pradesh , India
Associate Director - Investment Bank Finance
08.2007 - 12.2008
Job overview
- Set up finance shop of 120 FTE for investment banking division, transitioned finance tasks, established BAU business
- Developed and implemented strategic sales plan to accommodate corporate goals.
- Monitored budgeting, forecasting, planning and reporting activities of the department.
- Managed staff, financials and key performance indicators to facilitate business operations.
- Developed and implemented strategies to increase organizational effectiveness and efficiency.
Accenture IndiaBangalore, Karnataka, India
Service Delivery Manager
07.2003 - 07.2007
Job overview
- Managed finance and accounting team for 85+ FTE team operations for oil & gas major, Improved the ontime vendor payment performance from 58% to 98% leading to several business savings.
- “Alliance Award” – best team performance recognition in Oct 2006 among 10000 FTE base of finance operations across multiple customers.
- Provided technical guidance and training to the team members on new tools or technologies used in the organization's services.
- Recommended methods, technologies, process changes and training to clients to improve business opportunities and revenue potential.
- Monitored all aspects of contracts with third party organizations to ensure that required services were delivered.
- Resolved escalated customer issues in a timely manner according to established procedures.
GE Capital International Service / GenpactHyderabad, Andhra Pradesh, India
Process Associate
09.1999 - 07.2003
Job overview
- Transitioned accounts payable and accounting processes, received six sigma certificates of excellence
- Advised and assisted specific staff members to support understanding of changes and implementation of streamlined processes.
- Reviewed pilot defects with technical and quality assurance to establish metrics for production.
- Kept meticulous reports and documentation detailing daily processing activities, updated logs and submitted timely reports for supervisor review.
- Developed process upgrades to improve production rates and reduce costs.
Education
University Of Allahabad Allahabad, India
Bachelor of Commerce from Accounting And Business Management
04-1994
University Overview
Skills
- Program and customer relationship management
- Sales and business development
- Process transformation and re-engineering
- Robotic process automation design expert
- Controllership - compliance and risk management, sox, internal controls and audit
- Benchmarking and industry best practices deployment
- P&L management - financial planning and analysis, business analytics
- Project management, transitions and contract management
- Strategic Planning
- Talent Recruitment
- Contract Review and Negotiation
- Mentoring and Coaching
Experience on Below Industry Verticals :
- Fortune 50 Specialty Chemicals Manufacturing Co
- Fiber Glass & Building Materials
- Market Leader on HVAC Products
- Market Leaders Fragrance & Flavors
- Health & Life Sciences
- Leading Italian Sports Automotive Industry – E2E - Finance & SCM Functions
- Oil & Gas, Energy
- Investment Banking & Wealth Management, Leasing Businesses
- Leading _ US Based Truck Leasing & Logistics Co
- Leading - Market Research & Media Co
- US Based Global IT Solutions Industry
- Global Staffing & Recruitment Co
Languages
English
First Language
References
References
References available upon request.Timeline
Partner , Outsourcing Division Head
Crowe - Hungary
03.2019 - Current
BPS Finance & Accouting Head - Budapest, EU
Tata Consultancy Services
08.2013 - 03.2019
Associate Vice President - BPS Customer Leader
Tata Consultancy Services
12.2008 - 03.2019
Associate Director - Investment Bank Finance
UBS Shared Services
08.2007 - 12.2008
Service Delivery Manager
Accenture India
07.2003 - 07.2007
Process Associate
GE Capital International Service / Genpact
09.1999 - 07.2003
University Of Allahabad
Bachelor of Commerce from Accounting And Business Management
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