Petra Czuczor
Hostess/Server
Budapest
Summary
Energetic Hostess with exceptional experience-enhancing customer experiences in foodservice setting. Courteous and friendly when directing customers to tables, giving directions and taking reservations. Constantly finding new ways to exceed customers' expectations with personalized service.
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Motivated server with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences.
Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences (as it is one of the basic service value that Ritz-Carlton represents- we make guests for life) for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
1
1
year of professional experience
2
2
Languages
5
5
years of post-secondary education
1
1
Certificate
Work History
Hostess/Server
Ritz-Carlton Budapest
Budapest
01.2023 - Current
- Developed strong communication and organizational skills through working on group projects.
- Self-motivated, with a strong sense of personal responsibility.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours across night, weekend and holiday shifts.
- Worked well in a team setting, providing support and guidance.
- Passionate about learning and committed to continual improvement.
- Identified issues, analyzed information and provided solutions to problems.
- Paid attention to detail while completing assignments.
- Proven ability to develop and implement creative solutions to complex problems.
- Worked effectively in fast-paced environments.
- Provided professional services and support in a dynamic work environment.
Barista
Café Frei
Budapest
07.2022 - 12.2022
- Memorized recipes for specialty coffee beverages and seasonal offerings.
- Recommended products based on solid understanding of individual customer needs and preferences.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Completed successful daily cash audits to correctly balance drawers at end of shifts.
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
- Learned every menu item's preparation and numerous off-label drinks to meet customer needs.
- Helped management keep adequate supply on hand by notifying of shortages.
Skills
Team player
undefinedEducation
High School Diploma -
Kodály Zoltán Ének-Zenei Gimnázium
Budapest 2017 - 2022
Certification
Language exam
Quote
If I shoot at the sun, I may hit a star.
Phineas Taylor Barnum
Timeline
Hostess/Server
Ritz-Carlton Budapest
01.2023 - Current
Barista
Café Frei
07.2022 - 12.2022
Language exam
01-2021
High School Diploma -
Kodály Zoltán Ének-Zenei Gimnázium
2017 - 2022
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