Balázs Dancsházy
Sales Associate/Crew Member
Seattle
Summary
Proven track record in enhancing customer satisfaction and team efficiency, notably at Park Place Auto Salon. Excelled in multitasking and organization, leveraging strong work ethic and food safety knowledge to exceed performance expectations whilst employed at also a Eats. Demonstrated exceptional problem-solving abilities and crew leadership, contributing to significant improvements in service quality and operational standards. Highly efficient Service Member well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency.
Overview
2
2
years of professional experience
4
4
Certifications
Work History
Service Crew Member
Park Place Auto Salon
06.2023 - 12.2023
- Enhanced customer satisfaction by providing efficient and friendly service.
- Prepared food items accurately and quickly, adhering to strict food safety guidelines.
- Developed strong multitasking abilities while managing multiple responsibilities simultaneously during high-pressure situations.
- Maintained a clean and organized work environment for improved customer experiences.
- Collaborated with team members to meet high standards of service during peak hours.
- Resolved customer complaints promptly and professionally, maintaining a focus on overall satisfaction.
- Adhered to company policies and procedures consistently, contributing to a positive workplace culture.
- Trained new team members on procedures, customer service, and sales techniques.
Crew Member
Qdoba Eats
11.2022 - 06.2023
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Worked well with teammates and accepted coaching from management team.
- Promoted a positive work environment through effective communication and teamwork among staff members.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Collaborated with team members to complete orders.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Provided exceptional customer service, addressing concerns or issues promptly and professionally.
- Exceeded performance expectations consistently, receiving recognition from supervisors for dedication to job responsibilities.
- Collaborated with fellow crew members for seamless shift transitions, ensuring smooth operations throughout the day.
- Prepared products following restaurant, health, and safety standards and procedures.
- Addressed guest needs, questions, or concerns to create optimum experience onboard.
- Operated cash register to ring up final bill and process various forms of payment.
- Ensured proper food storage protocols were followed, contributing to improved food safety measures within the establishment.
- Contributed to achieving and maintaining high scores on health inspections by diligently following all health and safety guidelines.
- Encouraged customer loyalty by remembering regular customer's preferences and making personalized recommendations.
Crew Member
Discount Tire
03.2022 - 11.2022
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Worked well with teammates and accepted coaching from management team.
- Promoted a positive work environment through effective communication and teamwork among staff members.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Exceeded performance expectations consistently, receiving recognition from supervisors for dedication to job responsibilities.
Education
Bachelor of Science - Mechanical Engineering
University of Washington
Seattle, WA06.2027
High School Diploma -
Eastlake High School
Sammamish, WA06.2023
Skills
Customer Service
Accomplishments
2x State Champion competitive level ice hockey
Nationally ranked hockey defensive player
State Champion competitive American football
Languages
Hungarian
Native language
English
Proficient
C2
Spanish
Upper intermediate
B2
Certification
Food Safety Handling
Interests
Automotive Design, Motorcycle Design and Engineering
Timeline
Food Safety Handling
01-2024
Motorcycle Endorsement
12-2023
Service Crew Member
Park Place Auto Salon
06.2023 - 12.2023
Crew Member
Qdoba Eats
11.2022 - 06.2023
Crew Member
Discount Tire
03.2022 - 11.2022
Driver’s License
12-2021
SQUBA diving
05-2017
Bachelor of Science - Mechanical Engineering
University of Washington
High School Diploma -
Eastlake High School
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