Balázs Szabó
Budapest
Summary
Seeking a position aligning with education and work experience to learn, expand knowledge, and gain valuable new experiences.
Overview
8
8
years of professional experience
Work History
IT - Desk Side Support
Sodexo
05.2023 - Current
- Professional IT support for general information-related questions and problems, providing quick solutions.
- Preparing laptops, mobile phones, and tablets for new employees, ensuring smooth integration of devices.
- Efficient handling of tickets in the ServiceNow system, ensuring continuous operation.
- High-level support for information technology tools in conference rooms, facilitating seamless communication.
- IT support for large-scale events, guaranteeing technological excellence and the success of the events.
IT Helpdesk Junior Technician
Amrest Kft.
01.2023 - 03.2023
- Main tasks:
- Remote and local IT support for restaurants
- Managing issues
- Preparing laptops for new employees and managing access
- Weekend On-call support
- Managing Active Directory
- Support of office staff on an IT level
Database Administrator - MSSQL
Kyndryl Hungary Kft
04.2019 - 04.2022
- Main tasks:
- Manage MSSQL Server databases
- Analyze, solve, and correct issues
- Monitoring system's health and performance
- Making changes, manual backups, and migrations at the customer's request
- Provide24x7 support for critical production systems
- Perform scheduled maintenance and support release deployment activities after hours
- Active participation in projects
- Creating documentation about existing servers
Student work
Harman Becker Kft.
06.2018 - 11.2018
- Main tasks:
- Warehouse assistant
Intership
Barátság Háza
06.2017 - 07.2017
- Main tasks:
- Installing Windows systems
- Configuring servers
- Maintain machines in the office building
- Involved in a network system creation
Education
IT - System Administrator and system operator
Székesfehérvár - SzFSzC. Jáky József Szakgimnázium
01.2018
Skills
- Relational databases (MSSQL)
- Windows server
- Entry level Python
- Entry level Web Design
- Customer-centric work
- System operation
- Active Directory
- Managing Documentation
- Customer contact
- Monitoring Servers
- Software installation
- Data backup and recovery
Languages
Hungarian
Native language
English
Upper intermediate
B2
Timeline
IT - Desk Side Support
Sodexo
05.2023 - Current
IT Helpdesk Junior Technician
Amrest Kft.
01.2023 - 03.2023
Database Administrator - MSSQL
Kyndryl Hungary Kft
04.2019 - 04.2022
Student work
Harman Becker Kft.
06.2018 - 11.2018
Intership
Barátság Háza
06.2017 - 07.2017
IT - System Administrator and system operator
Székesfehérvár - SzFSzC. Jáky József Szakgimnázium
Similar Profiles
Sandra JarrettSandra Jarrett
Sous Chef at SodexoSous Chef at Sodexo
Saron BerhanuSaron Berhanu
Service Worker / Part time at SodexoService Worker / Part time at Sodexo
MANASSE VITAMANASSE VITA
Cashier at SodexoCashier at Sodexo
Lachandra TateLachandra Tate
Kosher Sous Chef at SodexoKosher Sous Chef at Sodexo
Dániel MárfiDániel Márfi
Acting Director of Digital Channels & Sales at Yettel / Telenor HungaryActing Director of Digital Channels & Sales at Yettel / Telenor Hungary