Balázs Szabó
Budapest
Summary
Seeking a position aligning with education and work experience to learn, expand knowledge, and gain valuable new experiences.
Overview
8
8
years of professional experience
Work History
IT - Desk Side Support
Sodexo
05.2023 - Current
- Professional IT support for general information-related questions and problems, providing quick solutions.
- Preparing laptops, mobile phones, and tablets for new employees, ensuring smooth integration of devices.
- Efficient handling of tickets in the ServiceNow system, ensuring continuous operation.
- High-level support for information technology tools in conference rooms, facilitating seamless communication.
- IT support for large-scale events, guaranteeing technological excellence and the success of the events.
IT Helpdesk Junior Technician
Amrest Kft.
01.2023 - 03.2023
- Main tasks:
- Remote and local IT support for restaurants
- Managing issues
- Preparing laptops for new employees and managing access
- Weekend On-call support
- Managing Active Directory
- Support of office staff on an IT level
Database Administrator - MSSQL
Kyndryl Hungary Kft
04.2019 - 04.2022
- Main tasks:
- Manage MSSQL Server databases
- Analyze, solve, and correct issues
- Monitoring system's health and performance
- Making changes, manual backups, and migrations at the customer's request
- Provide24x7 support for critical production systems
- Perform scheduled maintenance and support release deployment activities after hours
- Active participation in projects
- Creating documentation about existing servers
Student work
Harman Becker Kft.
06.2018 - 11.2018
- Main tasks:
- Warehouse assistant
Intership
Barátság Háza
06.2017 - 07.2017
- Main tasks:
- Installing Windows systems
- Configuring servers
- Maintain machines in the office building
- Involved in a network system creation
Education
IT - System Administrator and system operator
Székesfehérvár - SzFSzC. Jáky József Szakgimnázium
01.2018
Skills
- Relational databases (MSSQL)
- Windows server
- Entry level Python
- Entry level Web Design
- Customer-centric work
- System operation
- Active Directory
- Managing Documentation
- Customer contact
- Monitoring Servers
- Software installation
- Data backup and recovery
Languages
Hungarian
Native language
English
Upper intermediate
B2
Timeline
IT - Desk Side Support
Sodexo
05.2023 - Current
IT Helpdesk Junior Technician
Amrest Kft.
01.2023 - 03.2023
Database Administrator - MSSQL
Kyndryl Hungary Kft
04.2019 - 04.2022
Student work
Harman Becker Kft.
06.2018 - 11.2018
Intership
Barátság Háza
06.2017 - 07.2017
IT - System Administrator and system operator
Székesfehérvár - SzFSzC. Jáky József Szakgimnázium