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Currently a Technical Support Engineer Tier 3 within an enterprise financial SaaS company, I thrive in Stressful situations, keeping clear and concise practices to ensure Customer Success and lasting satisfaction. Well versed with a background in various roles including, Systems Administrator, Technical Support Engineer 1 - 3, Technical Support Manager, Data Center Management Technician, Operations Engineer, Jr. Dev Ops. Offering over 10 years of progressive experience in fast paced, diverse, and dynamic; remote, office and data center environments. Always seeking opportunities of increased responsibility and any opportunity to learn and progress from hands on training and experience; or obtaining knowledge from other coworkers. I am an advocate of working with and collaborating with others; as well as working independently with great time management skill and ability to prioritize tasks to ensure lasting customer happiness and satisfaction. 10+ years of direct experience in customer success, account and hardware management, internal support, MySQL database support, enterprise environments and a wide range of security agreements and regulations. Detail-oriented, organized, highly resourceful with strong decision-making and problem solving abilities. Dependable administrator skilled at managing diverse needs in challenging, fast-paced environments. Friendly and energetic, a constant professional with remarkable communication and prioritization skills. Experience with an on call rotation, Responsible for any emergencies on off hours or holidays. Direct support and schedule maintenance for on site technicians in the field, responsible for maintaining a strict schedule to meet customer appointments for installation, troubleshooting, or new installations. Fixing and rerouting technicians as problems presented themselves throughout any given day. 5s Manager responsible for staff, equipment, scheduling, inventory, overall upkeep and maintenance, hands on support for technicians, direct customer interaction; listening and understanding their needs to provide them with the best product and service to fit their budget. Constant improvement and implementation to be the best. Knowledge of all current and upcoming products, promotions, events, and any financing that is currently offered. The ability to work under a very fast paced, stressful environment while still giving customers the best quality and service that I can provide, as well as fix or do anything possible to fix any problems that a user is facing. Training directly associated with leadership, improvement, motivation, implementation and team work. I am constantly trying to help and motivate others. Flexible Technical Support Engineer with 10+ years of experience helping clients maintain smooth operations. Expertise in computer systems and enterprise environments. Commended for rapidly and effectively resolving downtime and efficiently integrating new hardware and components.

Practical Database Engineer possessing in-depth knowledge of data manipulation techniques and computer programming paired with expertise in integrating and implementing new software packages and new products into system. Offering 4+ years background managing various aspects of development, design and delivery of database solutions. Tech-savvy and independent professional bringing outstanding communication and organizational abilities. A proven track record of working in a fast-paced environment. Worked on Apache Hive, Oozie, Informatica Intelligent Cloud Services (IICS), Oracle SQL, MS SQL, Azure Data Lake Storage, Azure Synapse, Azure Graph Explorer. Have been working in project which follow agile and scrum processes. Looking forward to working as Data Engineer, Microsoft Azure Engineer, ETL Developer, IICS Developer.

Experienced Data Management Specialist with proven expertise in business data analysis, data visualization, data mining, and report analytics, supported by a strong understanding of the Software Development Life Cycle (SDLC) and a commitment to driving data-informed decision-making.

Responsible and motivated student and Fullstack developer ready to apply education in the workplace. Implies knowledge in various projects. Offers excellent technical abilities with software and applications, ability to handle challenging work, time management skills, and teamwork.

Balázs Szabó

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IT - Desk Side Support

IT Helpdesk Junior Technician

Database Administrator - MSSQL

Student work

Intership

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IT - System Administrator and system operator

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IT - Desk Side Support

IT Helpdesk Junior Technician

Database Administrator - MSSQL

Student work

Intership

IT - System Administrator and system operator

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