Barbara Bécsi
Student
Budapest
Summary
Motivated student in the faculty of political sciences with high interest in fields like politics, social/people management or HR and training or nutrition consultancy. Always open for obtaining new skills, and helping others with a people-oriented mindset.
Overview
3
3
years of professional experience
2
2
Languages
Work History
Customer Service Associate
Lidl Hungary Bt.
05.2023 - Current
- Managed high call volume with exceptional time management skills
- Monitored customer feedback channels, identifying areas of improvement for enhanced service quality.
- Reporting and presenting results to managers and steakholders
- Administrating, managing warranty and quality assurance related tasks
- Communicating and working together with other departments
- Used Grafana for identifying and solving request from the customers and Excel for administrating
Customer Service and Consultant
BioTech USA
06.2021 - 04.2023
- Providing nutritional, product and lifestyle advice for the customers
- Monitoring sales of products and ordering based on customer demand
- Giving feedback and analyzing the performance of custom sales for selected products
Education
Bachelor of Arts - Political Science
Milton Friedman University
Budapest, Hungary 04.2001 -
Powerlifting Fitness Trainer Certification, Hungary
Békéscsaba Sports Association
Békéscsba, HU 04.2001 -
Skills
Customer Support
undefinedAdditional Information
- Competition-level powerlifter
- Doing hobby-level researches in public life and psychology
- Hiking with friends in freetime
Timeline
Customer Service Associate
Lidl Hungary Bt.
05.2023 - Current
Customer Service and Consultant
BioTech USA
06.2021 - 04.2023
Bachelor of Arts - Political Science
Milton Friedman University
04.2001 -
Powerlifting Fitness Trainer Certification, Hungary
Békéscsaba Sports Association
04.2001 -
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