Barna Zsolt SZEMÉLYI ADATOK
Manager
Killarney,Zala
Summary
Dedicated, hardworking restaurant management professional with extensive daily planning and operations experience. Skilled in staff training and development.
Overview
4
4
Languages
1
1
Certification
6
6
years of post-secondary education
12
12
years of professional experience
Work History
Bar Operations Manager
Great Southern Killarney Hotel
Killarney, Kerry
2021.04 - Current
- Recruited, hired and trained staff on bar practices, customer service standards and productivity strategies, providing 15% improvement over prior onboarding process.
- Created effective employee schedules maintaining coverage at peak times and minimizing labor costs.
- Maximized customer service by training staff, overseeing operations and resolving issues.
Restaurant Manager
Rozsakert
Heviz, Zala,Hungary
2019.01 - 2020.09
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
- Organized special events in restaurant, including receptions, promotions and corporate luncheons.
- Prepared for and executed new menu implementations.
Restaurant Owner/Operator
The Lighthouse Bistro
Las Farolas,Mijas,Spain, Andalucia
2015.05 - 2017.09
- Put together realistic budgets based upon costs and fees for effectively operating business.
- Maintained up-to-date administrative records to monitor operational conditions.
- Devised and deployed sales and marketing tactics to drive strategic growth and support achievement of revenue goals.
- Monitored developments in fields of industrial technology, business, finance and economic theory.
- Learned and remained updated on statutory requirements and regulations.
- Evaluated suppliers by assessing quality, timeliness and compliance of deliveries to maintain tight cost controls and maximize business operational efficiency.
Restaurant Manager
Biddy Mulligans Irish Pub and Restaurant
La Cala de Mijas,Spain, Andalucia
2014.01 - 2015.04
- Resolved challenging customer complaints to full satisfaction, promoting brand loyalty and maximizing repeat business.
- Led and directed team members on effective methods, operations and procedures.
- Oversaw front of house personnel to maintain adequate staffing and minimize overtime.
- Recognized and formally acknowledged outstanding staff performance to boost company morale and productivity.
- Carefully interviewed, selected, trained and supervised staff.
Restaurant Manager
Yamamori Sushi LTD
Dublin,Ireland, Dublin
2011.03 - 2014.03
- Resolved challenging customer complaints to full satisfaction, promoting brand loyalty and maximizing repeat business.
- Developed, implemented and managed business plans to promote profitable food and beverage sales.
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
- Led and directed team members on effective methods, operations and procedures.
- Achieved highest employee retention rate in region.
- Created fun team building activities to engage staff in up-selling to meet revenue targets.
Head Waiter
Roly"s Bistro
Dublin,Ireland, Dublin
2007.04 - 2010.12
- Closely monitored restaurant traffic across special days and seasons and designed schedules to optimize coverage.
- Upheld high standards of professionalism when dealing with customer issues, supporting serving staff and waiting on tables.
- Trained incoming staff on restaurant's practices, culture and procedures to maximize job satisfaction and productivity.
- Monitored dining rooms for seating availability as well as service, safety and well-being of guests.
Education
High School Diploma -
Fodor Jozsef Gimnazium
Szeged,Hungary 1989.09 - 1993.06
National Qualification Register - Hospitality Administration And Management
Tudas-lak Oktatokozpont
Szekesfehervar,Hungary 2017.03 - 2019.03
Skills
Natural leader
Passion for customer satisfaction
Food service background
Dynamic, friendly hostess
Staff Management
Staff Scheduling
Food preparation and safety
Food plating and presentation
Performance improvement
Budgeting
Recruitment
Conflict resolution techniques
Certification
Cook
photography,music
Completed a course in digital photography,love making pictures when I travel or have some free time.
Timeline
Bar Operations Manager
Great Southern Killarney Hotel
2021.04 - Current
Restaurant Manager
Rozsakert
2019.01 - 2020.09
National Qualification Register - Hospitality Administration And Management
Tudas-lak Oktatokozpont
2017.03 - 2019.03
Restaurant Owner/Operator
The Lighthouse Bistro
2015.05 - 2017.09
Restaurant Manager
Biddy Mulligans Irish Pub and Restaurant
2014.01 - 2015.04
Restaurant Manager
Yamamori Sushi LTD
2011.03 - 2014.03
Head Waiter
Roly"s Bistro
2007.04 - 2010.12
High School Diploma -
Fodor Jozsef Gimnazium
1989.09 - 1993.06