Dedicated, hardworking restaurant management professional with extensive daily planning and operations experience. Skilled in staff training and development.
Overview
4
4
Languages
1
1
Certification
6
6
years of post-secondary education
12
12
years of professional experience
Work History
Bar Operations Manager
Great Southern Killarney Hotel
Killarney, Kerry
04.2021 - Current
Recruited, hired and trained staff on bar practices, customer service standards and productivity strategies, providing 15% improvement over prior onboarding process.
Created effective employee schedules maintaining coverage at peak times and minimizing labor costs.
Maximized customer service by training staff, overseeing operations and resolving issues.
Restaurant Manager
Rozsakert
Heviz, Zala,Hungary
01.2019 - 09.2020
Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
Organized special events in restaurant, including receptions, promotions and corporate luncheons.
Prepared for and executed new menu implementations.
Restaurant Owner/Operator
The Lighthouse Bistro
Las Farolas,Mijas,Spain, Andalucia
05.2015 - 09.2017
Put together realistic budgets based upon costs and fees for effectively operating business.
Maintained up-to-date administrative records to monitor operational conditions.
Devised and deployed sales and marketing tactics to drive strategic growth and support achievement of revenue goals.
Monitored developments in fields of industrial technology, business, finance and economic theory.
Learned and remained updated on statutory requirements and regulations.
Evaluated suppliers by assessing quality, timeliness and compliance of deliveries to maintain tight cost controls and maximize business operational efficiency.
Restaurant Manager
Biddy Mulligans Irish Pub and Restaurant
La Cala de Mijas,Spain, Andalucia
01.2014 - 04.2015
Resolved challenging customer complaints to full satisfaction, promoting brand loyalty and maximizing repeat business.
Led and directed team members on effective methods, operations and procedures.
Oversaw front of house personnel to maintain adequate staffing and minimize overtime.
Recognized and formally acknowledged outstanding staff performance to boost company morale and productivity.
Carefully interviewed, selected, trained and supervised staff.
Restaurant Manager
Yamamori Sushi LTD
Dublin,Ireland, Dublin
03.2011 - 03.2014
Resolved challenging customer complaints to full satisfaction, promoting brand loyalty and maximizing repeat business.
Developed, implemented and managed business plans to promote profitable food and beverage sales.
Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
Led and directed team members on effective methods, operations and procedures.
Achieved highest employee retention rate in region.
Created fun team building activities to engage staff in up-selling to meet revenue targets.
Head Waiter
Roly"s Bistro
Dublin,Ireland, Dublin
04.2007 - 12.2010
Closely monitored restaurant traffic across special days and seasons and designed schedules to optimize coverage.
Upheld high standards of professionalism when dealing with customer issues, supporting serving staff and waiting on tables.
Trained incoming staff on restaurant's practices, culture and procedures to maximize job satisfaction and productivity.
Monitored dining rooms for seating availability as well as service, safety and well-being of guests.
Education
High School Diploma -
Fodor Jozsef Gimnazium
Szeged,Hungary
09.1989 - 06.1993
National Qualification Register - Hospitality Administration And Management
Tudas-lak Oktatokozpont
Szekesfehervar,Hungary
03.2017 - 03.2019
Skills
Natural leader
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Certification
Cook
photography,music
Completed a course in digital photography,love making pictures when I travel or have some free time.
Timeline
Bar Operations Manager
Great Southern Killarney Hotel
04.2021 - Current
Restaurant Manager
Rozsakert
01.2019 - 09.2020
National Qualification Register - Hospitality Administration And Management
Tudas-lak Oktatokozpont
03.2017 - 03.2019
Restaurant Owner/Operator
The Lighthouse Bistro
05.2015 - 09.2017
Restaurant Manager
Biddy Mulligans Irish Pub and Restaurant
01.2014 - 04.2015
Restaurant Manager
Yamamori Sushi LTD
03.2011 - 03.2014
Head Waiter
Roly"s Bistro
04.2007 - 12.2010
High School Diploma -
Fodor Jozsef Gimnazium
09.1989 - 06.1993
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