Sport
Benjamin Polnauer
Sales Representative
Budapest
Summary
Seasoned Sales Representative with exceptional success in business-to-business and business-to-consumer sales within multiple industries. Proven track record in exceeding sales goals, growing business and expanding territories. Accomplished in overseeing day-to-day business operations and fostering relationships with customers and clients for sustained business growth. Energetic Sales Representative offering demonstrated success identifying prospects and converting leads into customers. Superior communication skills, understanding of client needs and sales closing rates. Recognized for creativity and resourcefulness in meeting and exceeding sales, revenue, and profit goals.
Overview
10
10
years of professional experience
2
2
years of post-secondary education
5
5
Languages
Work History
Sales Representative
Action Refund
Telaviv, Israel
11.2018 - 01.2022
- Created professional sales presentations and seminars to effectively demonstrate product features and competitive advantages.
- Developed and delivered engaging sales presentations to convey product benefits.
- Trained and mentored new sales representatives.
- Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Utilized CRM software to manage customer accounts and track performance metrics.
- Developed and implemented sales strategies to increase profits.
- Prioritized helping customers over completing other routine tasks in store.
- Used customer insights to develop innovative sales strategies to increase sales.
- Generated weekly and monthly reports on sales performance to provide recommendations to meet sales goals.
- Recommended complementary purchases to customers, increasing revenue.
Content Creator
90min
Telaviv, Israel
01.2015 - 09.2018
- Developed original content using social listening and independent sources.
- Strengthened content through proofreading and editing.
- Applied current editing and photography tools to tell great stories.
- Implemented strategies and tactics to grow followers on social media channels.
- Wrote quality content for clients, enabling site visitors to quickly obtain information.
- Organized collected information to produce well-written articles.
- Develop original content through social listening and independent sources.
- Generated stories to reflect current trends and news to pull audience into website
- Coordinated with marketing and design teams to illustrate articles
- Created content for websites and online publications
Guest Relations Manager
David InterContinental Tel Aviv
Telaviv, Israel
10.2013 - 09.2015
- Collaborated with outside departments to coordinate solutions and retain guest satisfaction.
- Monitored guest services personnel for efficiency and accuracy of response to guest complaints.
- Planned and implemented promotional activities to increase customer satisfaction.
- Oversaw regulated greeting and internal processing of guests upon arrival.
- Monitored guest feedback, using to improve service and departmental operations.
- Restructured lines of communication with housekeeping to make sure guests were satisfied with timeliness and quality of housekeeping services.
- Remained available 12 hours daily to respond to guest needs, complaints, or inquiries
- Assisted guests with check-ins, account inquiries, and any additional services needed
- Maintained consistent positive customer feedback
Trainee Junior Squad at Migros Cooperatives
Migros-Genossenschafts-Bund Switzerland
Bern, Switzerland
12.2011 - 07.2012
- Completed research, compiled data, updated spreadsheets, and produced timely reports.
- Demonstrated leadership skills in managing projects from concept to completion.
- Interacted with customers by phone, email, or in-person to provide information.
- Analyzed problems and worked with teams to develop solutions.
- Sorted and organized files, spreadsheets, and reports.
- Learned and adapted quickly to new technology and software applications.
- Delivered services to customer locations within specific timeframes.
- Restocked and organized merchandise in front lanes.
- Participated in workshops and presentations related to projects to gain knowledge.
- Collaborated with senior management on new initiatives to build confidence.
Education
High School Diploma -
Hotel Management School Thun
Thun 08.2011 - 08.2013
Skills
Competitor Research
Proposal Development
Revenue Generation
Account Servicing
Sales Closing
Sales Consultation
Account Management
Customer Retention
Staff Training
Sales Expertise
Customer Relationship Building
Relationship Building
CRM Proficiency
Closing Talents
Interests
Politics
Finance
Sport enthusiast
Passionate and excited about sports. Doing sports twice a week and also great interest in the professional sport world.
Timeline
Sales Representative
Action Refund
11.2018 - 01.2022
Content Creator
90min
01.2015 - 09.2018
Guest Relations Manager
David InterContinental Tel Aviv
10.2013 - 09.2015
Trainee Junior Squad at Migros Cooperatives
Migros-Genossenschafts-Bund Switzerland
12.2011 - 07.2012
High School Diploma -
Hotel Management School Thun
08.2011 - 08.2013