Running
Bálint Horpácsi
Százhalombatta
Summary
Dynamic professional with a proven track record in operations management and decision-making, demonstrated at Révisz Kft. through effective project planning and conflict resolution. Excelled in enhancing customer satisfaction and operational efficiency, achieving significant improvements in project performance and customer service. Skilled in data analytics and time management, adept at delivering presentations that drive business objectives. Highly motivated and positive individual with great organizational and communication skills. Customer service master and efficient problem solver. Deftly manages administrative functions while delivering thorough answers and solutions to foster exceptional customer experiences.
Overview
3
3
years of professional experience
2
2
Languages
Work History
Business Associate
Roar Kft.
07.2024 - 10.2024
- Engaged with customers (cold calling) to build business relationships.
- Developed knowledge of company products and services to make suggestions according to customer needs.
- Provided exceptional customer service, leading to high levels of satisfaction and repeat business opportunities.
Project Manager
Révisz Kft.
07.2023 - 11.2023
- Planned, designed, and scheduled phases for large projects.
- Prepared detailed reports on project status for stakeholders, ensuring transparency and alignment with objectives.
- Identified plans and resources required to meet project goals and objectives.
- Monitored project performance to identify areas of improvement and make adjustments.
Intern
Nordconn Intl. Kft.
01.2023 - 06.2023
- Supported HR team with the creation of comprehensive onboarding materials, improving employee retention rates.
- Managed confidential personnel files, maintaining accuracy and upholding strict privacy standards.
- Tracked employee attendance, identifying trends and providing insights for management to address any potential issues promptly.
Store Associate
INTERSPORT HU Kft.
04.2022 - 10.2022
- Maintained tidy and organized store to comply with cleanliness standards.
- Maintained a clean and safe shopping environment for customers through regular cleaning and monitoring of store conditions.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
Sales Assistant
LV INTERNATIONAL Kft.
05.2021 - 02.2022
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Increased sales by building strong customer relationships and providing excellent service.
- Helped customers locate products and checked store system for merchandise at other sites.
- Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
Education
Bachelor of Science - Human Resources Management
Budapesti Metropolitan Egyetem
Budapest, Hungary 04.2001 -
Skills
Operations Management
Data Analytics
Decision-Making
Project Planning
Time Management
Conflict Management
Presentation
Interests
Playing the guitar
Workout
Health
Timeline
Business Associate
Roar Kft.
07.2024 - 10.2024
Project Manager
Révisz Kft.
07.2023 - 11.2023
Intern
Nordconn Intl. Kft.
01.2023 - 06.2023
Store Associate
INTERSPORT HU Kft.
04.2022 - 10.2022
Sales Assistant
LV INTERNATIONAL Kft.
05.2021 - 02.2022
Bachelor of Science - Human Resources Management
Budapesti Metropolitan Egyetem
04.2001 -
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