Bálint Klokniczer
Keszthely,Zala
Summary
Customer-oriented hospitality professional with diverse experience in guest services. Previously worked as a host at a concert hall, as an exhibition guide, and as a waiter at a beach buffet, developing strong communication and customer service skills. Currently working as a receptionist at a 4-star hotel, managing reservations, guest inquiries, and ensuring a seamless guest experience. Passionate about providing top-quality service and creating a welcoming atmosphere for visitors.
Overview
2
2
years of professional experience
4
4
years of post-secondary education
Work History
Receptionist
NaturMed Hotel Carbona**** Hévíz
Hévíz, Hungary, Zala
07.2023 - Current
As receptionists, we are the first point of contact for guests, representing the hotel's image. Our main responsibilities include checking guests in and out, providing accurate information, addressing complaints, and ensuring the highest level of service. Throughout their stay, we manage their reservations, assist with any requests, track their expenses, and issue invoices efficiently.
Education
Bachelor of Science - Tourism And Catering
University of Pécs
Pécs 09.2019 - 06.2023
Skills
- Patient in stressful situations
- Outstanding in solving problems
- Great communication skills in 3 languages
- Fast learner
- Able to see through complex systems
- Polite with clients
- Cooperate well with colleagues
Languages
Hungarian
Native
English
Fluent
Spanish
Fluent
German
Beginner
Timeline
Receptionist
NaturMed Hotel Carbona**** Hévíz
07.2023 - Current
Bachelor of Science - Tourism And Catering
University of Pécs
09.2019 - 06.2023
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