Cecilia Nzioka
Communications Expert
Budapest,BU
Summary
Dependable team player from the Communication and Media industry, equipped for fast-paced work and changing daily needs. Meets needs with attention to detail and hardworking approach. Seeks out opportunities to go beyond basics and positively impact team.
Overview
8
8
years of professional experience
1
1
Certification
1
1
Language
Work History
Junior Trade Officer
Savannah Cement
4 2015 - 12.2019
- Established valuable partnerships with other organizations within the industry to foster mutual growth opportunities.
- Streamlined trade processes, minimizing errors and improving efficiency in transactions.
- Managed a diverse portfolio of clients, providing personalized solutions to meet unique needs and requirement.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or concerns.
- Clarified customer issues and determined root cause of problems to resolve product or service complaints.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled customer inquiries and suggestions courteously and professionally.
Production Manager
Ogilvy and Mather Africa
04.2013 - 04.2014
- Maintained up-to-date knowledge of industry trends, enabling the development of fresh ideas for client campaigns.
- Conducted post-campaign analysis to measure success against key performance indicators, identifying opportunities for future growth or refinement.
- Presented compelling pitches to potential clients, demonstrating expertise in advertising strategy and showcasing successful past campaigns as case studies.
- Worked with production and design team members to bring customer ads to life.
- Coordinated closely with production teams to ensure high-quality deliverables aligned with client expectations and campaign objectives.
Production Coordinator
Ovidian Advertising Company East
12.2008 - 4 2013
- Coordinated with production team to support productivity targets and deadline management.
- Forecasted production schedules and adjusted plans to accommodate changes in demand.
- Collaborated with cross-functional teams to align production plans with customer requirements.
- Researched and compiled information on variety of planning issues from multiple sources, prepared thorough reports and presented findings in marketing, finance and production meetings.
- Supported continuous improvement initiatives by identifying areas for process optimization.
- Managed inventory and supply chain functions for production materials and equipment.
- Boosted team productivity, assigning tasks according to individual strengths and capabilities.
Data Entry Clerk
East Africa Portland Cement
06.2006 - 08.2006
- Completed data entry tasks with accuracy and efficiency.
- Organized, sorted, and checked input data against original documents.
- Sorted documents and maintained organized filing process.
- Verified accuracy of data entered into system to produce error-free reports.
Management Finance Intern
Kenya Airways
2 2005 - 10.2005
- Prepared and posted financial journal entries using technically relevant software.
- Supported organizational account management duties under direct supervision.
- Developed strong relationships with clients through effective communication, fostering trust and satisfaction.
Education
Master of Arts - Communication&Media-International Communication
The Corvinus University of Budapest
Budapest - Hungary 04.2001 -
Bachelor of Science - Mathematics Pure And Applied Mathematics
The Catholic University of Eastern Africa.
Nairobi- Kenya 04.2001 -
Skills
Project Management
Workflow Coordination
Quality Control
Microsoft Office 365
Project Management
Certification
Six Sigma Green Belt, 08/01/2022, Grey Campus, Unknown, Unknown
Timeline
Production Manager
Ogilvy and Mather Africa
04.2013 - 04.2014
Production Coordinator
Ovidian Advertising Company East
12.2008 - 4 2013
Data Entry Clerk
East Africa Portland Cement
06.2006 - 08.2006
Master of Arts - Communication&Media-International Communication
The Corvinus University of Budapest
04.2001 -
Bachelor of Science - Mathematics Pure And Applied Mathematics
The Catholic University of Eastern Africa.
04.2001 -
Junior Trade Officer
Savannah Cement
4 2015 - 12.2019
Management Finance Intern
Kenya Airways
2 2005 - 10.2005
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