Chloe Palmer
Budapest,BU
Summary
Highly personable and dedicated professional with over 3 years experience in customer-oriented roles. Skilled in working collaboratively with and directing teams of 10 or more colleagues. Possessing a strong skill for handling challenges with grace while remaining both positive and welcoming. Experienced solo traveler with a passion for meeting new people and experiencing new cultures, traveling independently has taught skills of adaptability, communicating effectively across language barriers and independent problem solving. Eager to leverage skills and enthusiasm for people in a dynamic customer oriented role.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Shift Lead Server and Bartender
Pals Sandwiches
08.2023 - 12.2023
- Worked as shift lead, responsible for organising and coordinating activities of 5-8 team members during shifts.
- Responsible for administrative tasks, doing cash-out, moderating any issues with customers when manager not present and opening and closing of restaurant every shift.
- Proficiently managed an average of 10 tables simultaneously,
- Led bartender training shadow shifts. Experienced in training bartenders on learning diverse cocktail menu of 15 cocktails and beverages.
- Provided exceptional customer service by addressing inquiries, resolving issues, and maintaining welcoming atmosphere for patrons.
Server and Bartender
Pampa Brazilian Steakhouse
08.2021 - 03.2022
- Individually served upwards of 40+ guests per night
- Created positive guest experience by making personalised recommendations, serving dishes, and promptly removing dinnerware all while maintaining welcoming and personable attitude
- During bartending shifts prepared and served alcohol; including wines, beers, and custom cocktails to 100-200 guests per night
- Studied and memorised comprehensive wine and beer menu and was able to give quality recommendations and food pairings to guests based on their preferences.
Receptionist
Procare Denture Clinic
04.2021 - 03.2022
- Prepared dental operatories for denturists seeing an average of 10 patients per day. This involved disinfecting, preparing paperwork and seating patients in room.
- Received and processed multiple patient and insurance company payments daily. Performed weekly payments received reports.
- Performed clerical duties such as copying, faxing, filing, emailing, etc
Cashier/Beauty Advisor
London Drugs
10.2019 - 11.2020
- Met sales goals, built customer relations, recruited new customers, and promoted ongoing weekly cosmetics sales
- Increased sales and satisfaction by adding to clients' baskets and offering complimentary samples
- Received highest employee cosmetic sales of the month 3 times.
- Responsible for orientation and training of numerous new cashiers.
Education
Bachelor of Arts - Communication And Media Sciences
Corvinus University
Budapest, Hungary06.2026
High School Diploma -
McNally Highschool
Edmonton Canada06.2020
Skills
- Native English Speaker
- Team Leadership
- Customer Service
- Experienced Solo Traveler
- Employee Training
- Conflict Management
Certification
- ProServe Certified, 09/2020
- Advanced Open Water Diving Certification, 03/2023
Hobbies
Having a passion for traveling I have traveled solo to 11 countries throughout Central America and Asia. I have experienced volunteering abroad in El Salvador where I assisted in providing food to the local community
Currently learning Spanish through Duolingo
Timeline
Shift Lead Server and Bartender
Pals Sandwiches
08.2023 - 12.2023
Server and Bartender
Pampa Brazilian Steakhouse
08.2021 - 03.2022
Receptionist
Procare Denture Clinic
04.2021 - 03.2022
Cashier/Beauty Advisor
London Drugs
10.2019 - 11.2020
Bachelor of Arts - Communication And Media Sciences
Corvinus University
High School Diploma -
McNally Highschool
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