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CSABA DANKO
Global Delivery Lead - Syngenta Focus Account
Budapest,BU
Summary
Resourceful Project Manager with over 20 years of expertise in organizing business operations, financial oversight and resource management to achieve smooth flow and project operations. Leads procurement of resources including equipment and supplies. Monitors projects by adhering to production schedule and budget, managing production team, identifying problems and providing targeted solutions. Knowledgeable in accounting principles, bookkeeping, budget, and financial management.
Overview
30
30
years of professional experience
9
9
years of post-secondary education
Work History
Focus Account Lead - Syngenta/Nestlé
BRITISH TELECOM HUNGARY
02.2018 - Current
- Coordinated cross-functional teams to deliver high-quality solutions within tight deadlines, ensuring timely project completion.
- Resolved problems of handover to operations backlog
- improved operations performance - 8% of delivery lead time, reduced TLC by 20% and provided exceptional service to the customer.
Senior T&T Project Manager - DHL
BRITISH TELECOM HUNGARY
01.2016 - 02.2018
- Managed the governance and the end-to-end transitions of WAN/LAN/WLAN/Mobile/FxV services
- SPOC to customer central management on Greenfield Operation (CEE), Novation (UK)
- Developed strong relationships with stakeholders through regular communication updates, fostering trust and confidence in the team''s ability to deliver results.
Senior Project Manager
IT SERVICES HUNGARY, (T-SYSTEMS INTERNATIONAL)
06.2012 - 12.2015
- Develop planning and control the finances, manage relationship with Customer and its 3rd Party Suppliers
- Successfully managed the program rollout for 82 European locations with customer appreciation.
- Implemented change management processes to accommodate evolving project requirements while minimizing disruptions.
Business Relationship Manager
BRITISH PETROLEUM EBSC, HUNGARY
05.2011 - 05.2012
- European Fuel Cards - Primary liaison between the Customer Service Centre and the BP businesses
- Developed reporting and collection of historic data to deliver service and financial plans back to the business.
- Boosted customer satisfaction through timely resolution of issues and proactive communication.
- Coordinated regular meetings with BP businesses to review performance metrics and discuss areas for improvement.
- Implemented robust risk management strategies to protect the organization from potential reputational damage.
Operations Manager
TATA CONSULTANCY SERVICES, HUNGARY
02.2008 - 04.2011
- Managed the transition of the patient safety operation of a major Pharmacovigilance company from 3 Western locations
- Performed customer due diligence, set up the delivery team of 78 people, manage the KT process
- Controlled project finances, FTE estimation, Team management, Customer communication,
- Involved in new business development as Hungary SPOC
- Developed systems and procedures to improve operational quality and team efficiency.
Project Management Officer (PMO)
EDS HUNGARY
03.2006 - 01.2008
- Managed Program lifecycle, Single point of contact for PM’s
- Delivered projects on time and within budget, showcasing strong data management skills in project scheduling
Security Manager
LAW ENFORCEMENT & SECURITY EXPERT FOR GOVERNMENT, ICT INDUSTRY, BANKING AND MANUFACTURING
01.1994 - 03.2006
- Led regular audits of physical security measures, ensuring compliance with relevant regulations and industry standards.
- Collaborated with law enforcement agencies to streamline information sharing during investigations and emergency situations.
- Managed a team of security personnel, providing regular training for improved performance and professional growth
Education
EMBA Course For IT - IT Management
METROPOLITAN UNIVERSITY BUDAPEST HUNGARY
Budapest, Hungary 04.2015 - Current
Bachelor’s in Criminal Investigation - Law Enforcement Administration
NATIONAL UNIVERSITY OF PUBLIC SERVICES (RTF) BUDAPEST- HUNGARY
04.1994 - 05.1994
Skills
Training
- 2019-01-01, Prince2 certification
- 2019-01-01, Leading the BT project management team PMP preparation program
- 2018-01-01, SD WAN training
- 2015-01-01, Agile certification
- 2014-01-01, Leadership Excellence Program
- 2013-01-01, PMP training (35 PDU)
- 2013-01-01, ITIL Service Operation
- 2012-01-01, German Basic Course
- 2010-01-01, ITIL v.3 Foundation Certificate
- 2010-01-01, 5D Transition Methodology, CMMI training
- 2009-01-01, 21 CFR part 11 training
- 2008-01-01, Project Management (PMI Methodology)
- 2007-01-01, ABCD Risk Analysis, Change Management
- 2006-01-01, EDSU, PM Must V.4 training (PMI Methodology), Business Administration
- 2003-01-01, IT Security
Interests
Timeline
Focus Account Lead - Syngenta/Nestlé
BRITISH TELECOM HUNGARY
02.2018 - Current
Senior T&T Project Manager - DHL
BRITISH TELECOM HUNGARY
01.2016 - 02.2018
EMBA Course For IT - IT Management
METROPOLITAN UNIVERSITY BUDAPEST HUNGARY
04.2015 - Current
Senior Project Manager
IT SERVICES HUNGARY, (T-SYSTEMS INTERNATIONAL)
06.2012 - 12.2015
Business Relationship Manager
BRITISH PETROLEUM EBSC, HUNGARY
05.2011 - 05.2012
Operations Manager
TATA CONSULTANCY SERVICES, HUNGARY
02.2008 - 04.2011
Project Management Officer (PMO)
EDS HUNGARY
03.2006 - 01.2008
Bachelor’s in Criminal Investigation - Law Enforcement Administration
NATIONAL UNIVERSITY OF PUBLIC SERVICES (RTF) BUDAPEST- HUNGARY
04.1994 - 05.1994
Security Manager
LAW ENFORCEMENT & SECURITY EXPERT FOR GOVERNMENT, ICT INDUSTRY, BANKING AND MANUFACTURING
01.1994 - 03.2006
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