Cyntia Tóth-Mrúz
Budapest, XIX.
Summary
Dynamic Senior Cabin Crew Member at Wizz Air, recognized for enhancing team morale and ensuring passenger safety through effective leadership and emergency procedures. Expert in complaint handling and time management, consistently delivering exceptional service while expediting boarding processes and maintaining high safety standards. Proficient in multiple languages, fostering cultural awareness among diverse passengers.
Overview
7
7
years of professional experience
4
4
Languages
Work History
Senior Cabin Crew Member
Wizz Air
08.2018 - Current
- Maintained strict adherence to safety regulations, ensuring the well-being of passengers and crew members during flights.
- Coordinated seamless boarding processes by working closely with ground staff, expediting departure times without compromising service quality or safety standards.
- Boosted overall team morale through effective leadership techniques that fostered a positive work environment among crew members.
- Conducted thorough inspections of aircraft cabins before takeoff, identifying potential hazards or maintenance needs promptly.
Education
Master of Science - Andragogy
University of Constantine The Philosopher
Nitra 04.2001 -
Skills
Emergency procedures
Cultural awareness
Assertiveness
Menu presentation
Team management
Complaint handling
Language proficiency
Time management
Computer skills: MicroSoft Word Powerpoint
Timeline
Senior Cabin Crew Member
Wizz Air
08.2018 - Current
Master of Science - Andragogy
University of Constantine The Philosopher
04.2001 -