Daniel Rőczei
Budapest
Summary
Dynamic retail professional with proven expertise in customer relations and inventory control at Footlocker Hungary. Successfully enhanced customer satisfaction through effective issue resolution and achieved sales targets by leveraging strong product knowledge. Skilled in store operations and team management, consistently driving operational efficiency and fostering repeat business.
Overview
5
5
years of professional experience
2
2
Languages
Work History
Assistant Store Manager
Footlocker Hungary
09.2022 - 09.2024
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
- Resolved escalated customer issues effectively leading to improved customer satisfaction rates.
Sales Associate
Szinga Sport Kft.
05.2019 - 09.2022
- Built relationships with customers to encourage repeat business.
- Solved customer challenges by offering relevant products and services.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
Education
Master of Arts - Commerce And Marketing
Metropolitan University Budapest
Budapest 04.2001 -
Skills
Stock management
Store organization
Customer relations
Customer service
Team management
Inventory control
Store operations
Store opening and closing
Timeline
Assistant Store Manager
Footlocker Hungary
09.2022 - 09.2024
Sales Associate
Szinga Sport Kft.
05.2019 - 09.2022
Master of Arts - Commerce And Marketing
Metropolitan University Budapest
04.2001 -
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