

Human-oriented professional with a background in digital marketing, client communication, and service management. Experienced in coordinating communication between businesses and customers, managing social media presence, and supporting operational workflows. Skilled at building rapport with people from different backgrounds, resolving client issues, and maintaining organized processes.
• Provide professional manicure and nail services to clients.
• Maintain high standards of hygiene, precision, and customer care.
• Build long-term relationships with clients through communication and service quality.
• Manage appointment scheduling and customer inquiries.
• Managed front desk operations and client communication.
• Created social media content for the salon and assisted with visual promotion.
• Supported customer service processes and booking coordination.
• Assisted with beauty technical services and maintained client records.
• Developed and implemented social media content plans.
• Designed visual materials and marketing creatives.
• Managed targeted advertising campaigns and ad creatives.
• Communicated with customers through social platforms.
• Negotiated collaborations with bloggers and influencers.
• Organized product photography and visual presentation.
• Managed client records and membership database.
• Consulted clients regarding services and schedules.
• Worked with CRM systems for tracking memberships and payments.
• Issued access passes and handled administrative tasks.
• Assisted in creating and executing social media content strategies.
• Developed visual materials for posts and promotional campaigns.
• Supported audience engagement and communication through social media.
• Delivered customer service in a fast-paced hospitality environment.
• Handled client orders and maintained service quality standards.
• Developed strong communication and teamwork skills.
Social Media Management
Content Planning and Visual Creation
Targeted Advertising
Customer Communication
CRM Systems
Microsoft Excel, Word, PowerPoint
Canva, Adobe Photoshop
Facebook Business Manager
⸻
Soft Skills
Strong interpersonal communication
Ability to build trust and rapport quickly
Stress resilience and emotional stability
Responsibility and reliability
High level of organization
Conflict resolution and problem solving
Adaptability in multicultural environments
Team collaboration