Daunnapa Khompan
Budapest, XXII.
Summary
Motivated [Job Title] with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences. Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues. Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
4
4
years of post-secondary education
3
3
Languages
Work History
Waitress, Barista
The Gold Museum
Budapest, Hungary
09.2011 - 03.2014
- Greeted new customers, discussed specials, and took drink orders.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Bussed tables during busy periods to assist staff and quickly turn over tables.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Trained new waitstaff on proper food handling, customer service and safety procedures.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
Assistant to the Embassador
Thai Embassy
Budapest , Hungary
06.2008 - 09.2011
- Managed calendars and coordinated travel arrangements and accommodations.
- Monitored and ordered supplies and materials to keep office well stocked.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Cooperate with local staff.
Tour Operator
East-Europe Express Travel Service
Budapest, Hungary
12.2006 - 06.2008
- Researched information on [Place] to provide accurate, detailed tours.
- Engaged positively with patrons and staff members, displaying enthusiasm and knowledge of travel areas.
- Provided information on various sites throughout area, relaying little-known stories to provide interest.
- Self-motivated, with a strong sense of personal responsibility.
- Adaptable and proficient in learning new concepts quickly and efficiently.
Captain Waiter
The House Restaurant
Chiangmai, Thailand
03.2005 - 04.2006
- Trained and managed dining room staff with diverse service backgrounds.
- Conducted interactive server training exercises that included [Type] and [Type] service scenarios.
- Monitored dining areas' cleanliness and safety and quickly addressed emerging issues.
- Maintained updated inventory of alcoholic beverages and serving supplies.
- Showed high-level understanding of fine dining standards and practices.
- Coordinated foodservice operations between kitchen staff and dining room servers.
- Folded napkins and prepared silverware sets to provide adequate supply for host station.
- Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
Trainee
Hotel Helia****
Budapest, Hungary
03.2004 - 05.2004
- Learned new materials, processes, and programs quickly.
- Attended training courses to build understanding of processes, techniques, and industry.
- Collaborated with employees from various backgrounds.
- Participated in on-the-job training, working closely with supervisors and coworkers and asking appropriate questions.
- Supported organizational objectives with help from existing employees.
Waitress
Thai Kitchen Restaurant
Auckland , New Zealand
05.1999 - 05.2000
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Folded napkins and prepared silverware sets to provide adequate supply for host station.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Bussed tables during busy periods to assist staff and quickly turn over tables.
- Greeted new customers, discussed specials, and took drink orders.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
Education
Bachelor of Arts - English Faculty
Rajabhat University
Chiangmai, Thailand 06.2001 - 03.2005
Certificate of Food and Nutrition (60 hrs.) -
Chiangmai Polytechnic Collage
Chiangmai, Thailand /2005 -
Certificate of Thai Massage -
Thai Massage School of Shivagakomarpaj (150 hrs.)
Chiangmai, Thailand /2005 -
Skills
Ordering procedures
undefinedTimeline
Waitress, Barista
The Gold Museum
09.2011 - 03.2014
Assistant to the Embassador
Thai Embassy
06.2008 - 09.2011
Tour Operator
East-Europe Express Travel Service
12.2006 - 06.2008
Captain Waiter
The House Restaurant
03.2005 - 04.2006
Trainee
Hotel Helia****
03.2004 - 05.2004
Bachelor of Arts - English Faculty
Rajabhat University
06.2001 - 03.2005
Waitress
Thai Kitchen Restaurant
05.1999 - 05.2000
Certificate of Food and Nutrition (60 hrs.) -
Chiangmai Polytechnic Collage
/2005 -
Certificate of Thai Massage -
Thai Massage School of Shivagakomarpaj (150 hrs.)
/2005 -
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