Diana Gulyas

○Digital Marketing:
Enhanced profit-to-revenue ratio across diverse sectors by
optimizing campaigns with Meta tools and providing creative
advice.
○ Consultative Sales:
Played a key role linking Meta's solutions, revenue, and
advertisers.
○ Teamwork:
Ensured efficient processes and met targets by facilitating
communication between team members.

○ Customer Relationship Management:
Ensured client satisfaction by effectively managing 180 clients
per quarter using CRM systems, the RACE framework, and
Customer Journey Mapping.

○ Communication Skills:
Clearly explained complex campaign settings in emails and
calls, advised on budget matters, and actively built rapport.

○ Objection Handling:
Utilized AQPC frameworks to address objections effectively.
○ Internal Meta trainings

• Provided clerical support to company employees by copying, faxing, and filing documents.
• Created and updated records and files to maintain document compliance.
• Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
• Responded to inquiries from callers seeking information.
• Conducted research to assist with routine tasks and special projects.

• Greeted new customers, discussed specials, and took drink orders.
• Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
• Used cash registers and credit card machines to cash out customers.