Dénes Pósa
Budapest
Summary
I would love to use my passion for languages and business, to build a career. I find it fascinating to meet new people and learn about them. In work I tend to use my precise and driven work ethic to become a meaningful member of the team, while striving to encourage the creativity in my environment.
Overview
6
6
years of professional experience
Work History
Shift Supervisor
Napcsillag Kft. (Ecofamily)
02.2024 - Current
- Trained new employees and delegated daily tasks and responsibilities.
- Completed store opening and closing procedures and balanced tills.
- Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
- Responded to and resolved customer questions and concerns.
- Coordinated with vendors regarding product deliveries, guaranteeing adequate supplies available for uninterrupted service provision.
Assistant Store Manager
Szinga Sport Kft. (Playersroom)
03.2023 - 11.2023
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
- Resolved escalated customer issues effectively leading to improved customer satisfaction rates.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
Warehouse Administrator
Payer Industries Hungary Kft.
01.2019 - 08.2019
- Maintained accurate records of incoming shipments, ensuring proper documentation for customs compliance purposes when necessary.
- Collaborated with other departments to address any logistical concerns or challenges promptly.
- Enhanced customer satisfaction levels with timely order fulfillment and accurate inventory tracking.
- Collaborated with manufacturing and supply chain management.
- Managed daily warehouse operations, ensuring adherence to safety regulations and maintaining a clean work environment.
Education
Bachelor of Science - History
ELTE Faculties of Humanities
Budapest01-2025
High School Diploma -
Paksi Vak Bottyán Secondary Grammar School
Paks01-2016
Skills
- Staff management
- Schedule management
- Continuous improvement
- Creative problem solving
- Client service
- Technical support
- Customer-oriented
- Document management
Hobbies
- Physical activities (bouldering, judo, running,)
- Tabletop games
- Video games
- Hiking
Additional Information
- Category B driving licence
- Good technological aptitude
- Modest knowledge in Office apps
- Expertise in various logistic programs (SAP, MRC, Vectory)
Languages
Hungarian
Native language
English
Advanced
C1
German
Upper intermediate
B2
Timeline
Shift Supervisor
Napcsillag Kft. (Ecofamily)
02.2024 - Current
Assistant Store Manager
Szinga Sport Kft. (Playersroom)
03.2023 - 11.2023
Warehouse Administrator
Payer Industries Hungary Kft.
01.2019 - 08.2019
Bachelor of Science - History
ELTE Faculties of Humanities
High School Diploma -
Paksi Vak Bottyán Secondary Grammar School
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