Dóra Váradi
Belapatfalva
Summary
Proactive and adaptable team player with a strong problem-solving ability, flexibility, and creativity. I thrive both independently and collaboratively, leveraging my skills to address challenges effectively. My commitment to continuous improvement is evidenced by my dedication to pursuing additional training each year alongside my work. In 2024, my goal is to explore higher positions and continually strive for personal and professional growth.
Overview
3
3
years of professional experience
2
2
Languages
Work History
Back Office Associate
Fundamenta-Lakáskassza Zrt.
04.2022 - Current
- Managed the reservation and approval process for home savings contract disbursements.
- Handled reservations and approvals for various purposes including renovation, construction, loan consolidation, and leasing contracts.
- Ensured compliance with company policies and regulations throughout the disbursement process.
- Collaborated with other departments to streamline procedures and improve efficiency.
- Maintained meticulous records of disbursement requests and approvals.
- Provided administrative support as needed to facilitate smooth operations of the back office.
Call Center Representative
Fundamenta-Lakáskassza Zrt.
02.2021 - 04.2022
- Provided telephone assistance to existing customers regarding home savings and loan agreements.
- Managed and facilitated modifications to existing contracts.
- Handled customer inquiries, concerns, and complaints with professionalism and efficiency.
- Maintained accurate records of customer interactions and transactions.
- Collaborated with team members to ensure timely and effective resolution of customer issues.
Education
OKJ Course - Social Insurance And Payroll Administration Course
OKTÁV Továbbképző Központ Zrt.
Miskolc, Hungary 04.2001 -
No Degree - Financial Regulatory Examination
Magyar Nemzeti Bank
Budapest 04.2001 -
No Degree - Bachelor of Arts in History
Eötvös Loránd University Faculty of Humanities
Budapest 04.2001 -
High School Diploma -
Neumann János High School And College
Eger 04.2001 -
Skills
Database Maintenance
Research and analysis
Report Generation
Team Bonding
English Fluency
Positive Attitude
Strong Problem Solver
Paperwork Processing
Information Security
Appointment Scheduling
Timeline
Back Office Associate
Fundamenta-Lakáskassza Zrt.
04.2022 - Current
Call Center Representative
Fundamenta-Lakáskassza Zrt.
02.2021 - 04.2022
OKJ Course - Social Insurance And Payroll Administration Course
OKTÁV Továbbképző Központ Zrt.
04.2001 -
No Degree - Financial Regulatory Examination
Magyar Nemzeti Bank
04.2001 -
No Degree - Bachelor of Arts in History
Eötvös Loránd University Faculty of Humanities
04.2001 -
High School Diploma -
Neumann János High School And College
04.2001 -