Knowledgeable Accountant (Refund Agent) at AIRFRANCE KLM GROUP, adept in SAP (SIRAX) and analytical skills, excelled in managing and validating complex refund processes, ensuring compliance and accuracy. Demonstrated superior attention to detail and mastered precision, effective communication, good monotony tolerance and interdepartmental collaboration. Achieved a significant improvement in refund processing efficiency, showcasing problem-solving capabilities and proficiency in MS Office.