Edit Varga-Babusa
IT Business Analyst
Budapest,BU
Summary
Dynamic IT Business Analyst with a proven track record at OTP Bank, adept at translating business needs into actionable development specifications. Skilled in stakeholder management and process optimization, I enhance productivity through effective communication and strategic planning. Proficient in Jira automation, project documentation, I drive continuous improvement and deliver impactful training sessions.
Overview
15
15
years of professional experience
3
3
Certifications
3
3
Languages
Work History
IT Business Analyst
OTP Bank
04.2024 - Current
- Translating business need into development specifications and ensuring alignment with stakeholders
- Leading the end-to-end coordination of development tasks, especially in the area of database-related enhancements and Power BI Framework
- Documenting technical solutions and changes in a clear and structured way
- Delivering training sessions on new functionalities to end users
- Maintaining regular communication with stakeholders to ensure transparency and progress tracking
- Acting as an administrator for Jira and Confluence: responsible for creating and maintaining automation rules and workflows
- Supporting agile ceremonies and contributing to continuous process improvement.
- Optimizing workflows by identifying bottlenecks and recommending process improvements, driving greater productivity.
- Collaborating with upper management to drive strategy and implement new processes.
Project Manager
MFB
03.2016 - 04.2024
- Leading end-to-end project management for tenders, from planning to delivery
- Creating and maintaining project plans and documentation
- Mapping and analyzing business requirements to align development efforts with organizational goals
- Modeling, optimizing, and harmonizing business processes
- Prioritizing development needs and coordinating pre-release testing activities
- Preparing documentation for developments, including user manuals and training materials
- Delivering user training sessions and supporting adoption
- Producing reports and dashboards to assist strategic decision-making
Partner Relationship Specialist
OTP Faktoring
01.2012 - 03.2016
- Testing and providing feedback on corporate software version updates, and contributing to development direction planning
- Managing and strengthening business relationships with key partners, including regular partner visits
- Handling and negotiating with corporate clients, including SMEs and large enterprises, both over the phone and in person
- Managing retail and SME loan portfolios to optimize recovery and maximize revenues
IT Back-office Specialist
Magyar Telekom Nyrt
01.2010 - 01.2012
- Processing IT tickets and ensuring accurate data synchronization across back-end systems
- Managing workflows and system-logic across core and auxiliary platforms
- Troubleshooting incidents and identifying root causes of system issues
- Supporting incident and problem management processes within the IT operation environment
Education
Post-Graduate Certificate - Business Coach
04.2001 -
Bachelor of Arts - in Hungarian, Minor in Business Administration
04.2001 -
High School Diploma -
04.2001 -
Skills
Software development life cycle
Certification
Data Analysis Fundamentals, GMK
Timeline
Project Management Practice and Methodology, Projektcoach Consulting
02-2025
Data Analysis Fundamentals, GMK
07-2024
IT Business Analyst - OTP Bank
04.2024 - Current
Agile Product Development, GMK
01-2024
Project Manager - MFB
03.2016 - 04.2024
Partner Relationship Specialist - OTP Faktoring
01.2012 - 03.2016
IT Back-office Specialist - Magyar Telekom Nyrt
01.2010 - 01.2012
Budapest Business University - Post-Graduate Certificate, Business Coach
04.2001 -
Eötvös Loránd University - Bachelor of Arts, in Hungarian, Minor in Business Administration
04.2001 -
Kada Elek Secondary School of Economics - High School Diploma,
04.2001 -
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