Edit Varga-Babusa
IT Business Analyst
Budapest,BU
Summary
Dynamic IT Business Analyst with a proven track record at OTP Bank, adept at translating business needs into actionable development specifications. Skilled in stakeholder management and process optimization, I enhance productivity through effective communication and strategic planning. Proficient in Jira automation, project documentation, I drive continuous improvement and deliver impactful training sessions.
Overview
15
15
years of professional experience
3
3
Certifications
3
3
Languages
Work History
IT Business Analyst
OTP Bank
2024.04 - Current
- Translating business need into development specifications and ensuring alignment with stakeholders
- Leading the end-to-end coordination of development tasks, especially in the area of database-related enhancements and Power BI Framework
- Documenting technical solutions and changes in a clear and structured way
- Delivering training sessions on new functionalities to end users
- Maintaining regular communication with stakeholders to ensure transparency and progress tracking
- Acting as an administrator for Jira and Confluence: responsible for creating and maintaining automation rules and workflows
- Supporting agile ceremonies and contributing to continuous process improvement.
- Optimizing workflows by identifying bottlenecks and recommending process improvements, driving greater productivity.
- Collaborating with upper management to drive strategy and implement new processes.
Project Manager
MFB
2016.03 - 2024.04
- Leading end-to-end project management for tenders, from planning to delivery
- Creating and maintaining project plans and documentation
- Mapping and analyzing business requirements to align development efforts with organizational goals
- Modeling, optimizing, and harmonizing business processes
- Prioritizing development needs and coordinating pre-release testing activities
- Preparing documentation for developments, including user manuals and training materials
- Delivering user training sessions and supporting adoption
- Producing reports and dashboards to assist strategic decision-making
Partner Relationship Specialist
OTP Faktoring
2012.01 - 2016.03
- Testing and providing feedback on corporate software version updates, and contributing to development direction planning
- Managing and strengthening business relationships with key partners, including regular partner visits
- Handling and negotiating with corporate clients, including SMEs and large enterprises, both over the phone and in person
- Managing retail and SME loan portfolios to optimize recovery and maximize revenues
IT Back-office Specialist
Magyar Telekom Nyrt
2010.01 - 2012.01
- Processing IT tickets and ensuring accurate data synchronization across back-end systems
- Managing workflows and system-logic across core and auxiliary platforms
- Troubleshooting incidents and identifying root causes of system issues
- Supporting incident and problem management processes within the IT operation environment
Education
Post-Graduate Certificate - Business Coach
2001.04 -
Bachelor of Arts - in Hungarian, Minor in Business Administration
2001.04 -
High School Diploma -
2001.04 -
Skills
Software development life cycle
User acceptance testing
IT infrastructure
Functional specifications
Business requirements, process modeling
Automation for Jira
Stakeholder management
Gap analysis
Analytical Skills
Business Analysis
Project Documentation
Certification
Data Analysis Fundamentals, GMK
Timeline
Project Management Practice and Methodology, Projektcoach Consulting
2025-02
Data Analysis Fundamentals, GMK
2024-07
IT Business Analyst - OTP Bank
2024.04 - Current
Agile Product Development, GMK
2024-01
Project Manager - MFB
2016.03 - 2024.04
Partner Relationship Specialist - OTP Faktoring
2012.01 - 2016.03
IT Back-office Specialist - Magyar Telekom Nyrt
2010.01 - 2012.01
Budapest Business University - Post-Graduate Certificate, Business Coach
2001.04 -
Eötvös Loránd University - Bachelor of Arts, in Hungarian, Minor in Business Administration
2001.04 -
Kada Elek Secondary School of Economics - High School Diploma,
2001.04 -