Eldrich Mendoza
Budapest,Hungary
Summary
Dynamic and adaptable service professional with 5 years of experience in customer-oriented roles. Proven track record of ensuring customer satisfaction through timely and accurate delivery, maintaining food quality, and fostering positive customer interactions. Skilled in multitasking and managing high-pressure situations to meet demanding delivery and kitchen operations. Committed to upholding the highest standards of food safety, communication, and adaptability while continuously seeking opportunities for personal and professional growth..
Overview
7
7
years of professional experience
2
2
years of post-secondary education
1
1
Certification
Work History
Delivery rider
Self Employment
Budapest, Hungary
11.2023 - Current
- Ensured correct orders were collected from restaurants upon arrival to minimise customer dissatisfaction.
- Guaranteed proper food temperature on arrival, using thermal bags to retain heat.
- Stored and delivered food while maximising food safety.
- Provided excellent customer interaction whilst delivering products.
- Maintained personal vehicle to roadworthy standards to support reliability.
Cook
Padwok Etterem
Budapest, Hungary
05.2021 - 11.2023
- Enhanced customer satisfaction by preparing and serving high-quality meals.
- Maintained cleanliness in work areas, upholding high sanitation standards consistently.
- Managed multiple orders simultaneously under high pressure situations.
- Completed daily opening and closing duties to support kitchen operations and prepare for busy periods.
Sales Promoter
Huawei Mobile Technology
San Fernando, Pampanga, Philippines
06.2017 - 08.2019
- Created attractive product displays, catching customers' attention.
- Increased product visibility by distributing leaflets.
- Used product and service knowledge to guide customer decision-making.
- Built rapport with new and existing customers to boost client retention.
Education
Associate of Applied Science degree - Aircraft Maintenance Technology
Jocson College Inc.
Angeles City, Pampanga, Philippines 06.2012 - 05.2014
Skills
- Multitasking
- Communication
- Adaptable and quick to learn
- Flexible team player
- Knowledge of Microsoft office
- Crafting Espresso-based beverages
Certification
General Familiarization of Cessna 172R, June 21-22, 2014
CAAP A&P License (Expired: November 06, 2021)
Barista Certification, November 07, 2024
Timeline
Delivery rider
Self Employment
11.2023 - Current
Cook
Padwok Etterem
05.2021 - 11.2023
Sales Promoter
Huawei Mobile Technology
06.2017 - 08.2019
Associate of Applied Science degree - Aircraft Maintenance Technology
Jocson College Inc.
06.2012 - 05.2014
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