Emese Domokos

- Administration of user access rights

- Support for creating Qlik and MicroStrategy reports

- Contact with users (e-mail, telephone)

- Manage and create tickets (ServiceNow, CISM, Jira)

- Notification of users about planned or sudden system shutdowns and maintenance

- Organization of meetings

- Training of new colleagues

- Written and telephone contact with customers and provision of information

- Examining the incoming orders and correcting the setting errors that occur with them

- Stock control, stock monitoring

- Management of orders stuck in the process

- Control of return processes and refunds

- Listing of new products

- Setting the Internet visibility of new products

- Writing and translating SEO texts

- Management of customer complaints

- Contacting our delivery and supplier partners

- Ordering packaging materials and office equipment

- Preparation of the monthly schedule of store employees

- Negotiating order requests with partners by phone

- Recording of price changes

- Application for EKÁER number for shipments

- Preparation of samples to be sent for microbiological examination

- Evaluation of protocols

- Taking samples for checking cleanliness in the plant

- Evaluation of results

- Preparation of tables and documents required for production and keeping them up-to-date

- Participation in internal audit, trial follow-up