Emma Soos
Psychology Student
Budapest
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of post-secondary education
Work History
Helpline Administrator
ELTE Iskolaszövetkezet
02.2022 - 06.2022
The helpline is for people addicted to gambling and video games, my job was to receive calls and provide assistance, mainly by recommending treatment options, providing contact details.
- Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
- Maintained personnel records and updated internal databases to support document management.
- Screened and transferred incoming calls, took down messages, and transmitted information and documents to internal personnel.
Education
Psychology BA -
Eötvös Loránd Tudományegyetem
Budapest, Hungary 09.2019 - 05.2022
MA/MSc, Work And Organisational Psychology -
Eötvös Loránd Tudományegyetem
09.2022 - Current
Skills
Attention to Detail
Recordkeeping and File Management
Documentation And Reporting
Schedule Coordination
Decision-Making
Team Collaboration
Business Administration
Data Confidentiality
Presentation Creation
Deadline Adherence
Computer, IT skills LinkedIn - Microsoft Excel - Facebook - Microsoft Word - Microsoft Powerpoint - Microsoft Outlook - Microsoft Office - Prezi - SPSS - Computer skills
Flexible Schedule
Personal Information
- Date of Birth: 03/13/01
- Gender: Nő
- Nationality: magyar
- Driving License: Személygépkocsi
Languages
Hungarian
Native language
English
Advanced
C1
Timeline
MA/MSc, Work And Organisational Psychology -
Eötvös Loránd Tudományegyetem
09.2022 - Current
Helpline Administrator
ELTE Iskolaszövetkezet
02.2022 - 06.2022
Psychology BA -
Eötvös Loránd Tudományegyetem
09.2019 - 05.2022
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