Enikő Ilona Szekeres
Baracs
Summary
I am a detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. I would love to work in team again.
Overview
5
5
years of professional experience
Work History
Guest Service Manager
IKEA
10.2021 - 04.2022
- Attended to customer needs, responding to questions, complaints and escalations.
- Monitored staff training, scheduling and shift changes.
- Understood and implemented safety and emergency procedures.
Bar Manager
Casteletto GmBh
09.2018 - 08.2021
- Closed out cash register and prepared cashier report at close of business.
- Maximized customer service by training staff, overseeing operations, and resolving issues.
- Managed staff schedules and maintained adequate coverage for all shifts.
Sales Assistant
Decathlon
06.2017 - 08.2017
- Helped customers locate products and checked store system for merchandise at other sites.
- Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
- Established rapport with customers using active listening and interpersonal skills.
Education
High School Diploma -
Rosti Pál Gimnázium
Dunaújváros, Hungary05.2018
Middle School - Ballet
Gárdonyi Géza Middle School
Dunaújváros, Hungary06.2012
Intermediate Art School - Flute
Sándor Frigyes Music School
Dunaújváros, Hungary05.2012
Skills
- Special Event Coordination
- Professional Relationships
- Team Meetings
- Administrative Support
- Coordinate Department Activities
- Workflow Processes
- Schedule Coordination
Languages
Hungarian
Native language
German
Advanced
C1
English
Upper intermediate
B2
Timeline
Guest Service Manager
IKEA
10.2021 - 04.2022
Bar Manager
Casteletto GmBh
09.2018 - 08.2021
Sales Assistant
Decathlon
06.2017 - 08.2017
High School Diploma -
Rosti Pál Gimnázium
Middle School - Ballet
Gárdonyi Géza Middle School
Intermediate Art School - Flute
Sándor Frigyes Music School
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