Erika Kanizsai
Békéscsaba
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Customer Support Specialist
Vdesk LTD
09.2021 - 02.2024
- Provide feedback in connection to missing information or errors
Customer Service Advocate
Support Services Group
05.2022 - 07.2022
- Maintaining contact with our client's customers Managing inbound calls, depending on the current campaigns.
Store Cashier
Carrefour
11.2017 - 12.2019
- Completed customer transactions on the cash register.
Cashier
dm drogerie markt Magyarország
09.2015 - 12.2016
- Implementing dm's business policy
Education
Skills
- Timelines
- Client Services
- Writing
- Attention to Detail
- Administration
- Data Entry
- Customer Interaction
- Customer Loyalty
- Troubleshooting
- Hungarian
Certification
Foundations of Digital Marketing and E-commerce - Coursera
Languages
Hungarian
Bilingual or Proficient (C2)
English
Advanced (C1)
Timeline
Customer Service Advocate
Support Services Group
05.2022 - 07.2022
Customer Support Specialist
Vdesk LTD
09.2021 - 02.2024
Store Cashier
Carrefour
11.2017 - 12.2019
Cashier
dm drogerie markt Magyarország
09.2015 - 12.2016
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