Fanni Kovács
Pécel
Summary
I am a detail-oriented team player with strong interpersonal skills, excellent time management, and problem-solving abilities. My goal is seeking a full-time position that offers professional challenges and growth opportunities. During the years i got skilled in conflict resolution and problem-solving, resulting in a 95% customer satisfaction rate.
Overview
6
6
years of professional experience
Work History
Purchasing and Operation expert
Tetra Pak Hungary Zrt.
07.2022 - Current
- Generate purchase orders based on the requisitions and promptly transmit them to suppliers refers for Italy and Greece
- Manage inventory and supplies, coordinating with accounting and finance
- Take charge of managing blocked invoices efficiently
- Escalate supplier and supply-related issues to relevant stakeholders whenever necessary
- Participate in internal audits referring to purchasing
- Taking part in projects that seek to establish standardized processes
- Involved in invoice controlling and releasing
- Analyze range of monthly reports for blocked invoices.
Master Data Coordinator and Customer Service manager
Euro Pool System Hungary Kft.
09.2019 - 07.2022
- Managing, leading, and utilizing customer service team in Hungary and Slovakia
- Coordinating and following up on change management
- Running data queries, maintaining data integrity and security, and ensuring proper sorting and organizing of databases
- Support commercial, operational, logistic department
- Provide the whole processing of the orders in SAP to satisfy customers and informing supply and delivery chain recipients
- Entered data, generated reports, and produced tracking documents.
- Support process improvements to maximize productivity and accuracy of department
- Assist in responding to supplier/retailer enquiries
- Studied processes, implemented cost reductions and developed reporting procedures to maintain administrative workflow.
Hospitality Manager
Elysian Collection
12.2018 - 04.2019
- Increased customer service ratings significantly through personable service.
- Organize and coordinate operations to ensure maximum efficiency
- Supervise and evaluate staff
- Ensure supplies and equipment are adequate in quantity and quality
- Handle customer complaints when necessary
Education
Bachelor Degree in Economist in International Business -
BGE University
01.2023
Tourism Assistant Manager -
Budapest College of Communication and Business
01.2011
Skills
- Results-oriented mindset
- Problem-solving abilities
- Capability to adapt to new situations and embrace change
- Leadership
- People management
- Analytical mindset
- Collaboration
- Conflict Resolution
- Data Entry
Languages
Hungarian
Proficient
C2
English
Advanced
C1
German
Elementary
A2
References
References are available on request.
Timeline
Purchasing and Operation expert
Tetra Pak Hungary Zrt.
07.2022 - Current
Master Data Coordinator and Customer Service manager
Euro Pool System Hungary Kft.
09.2019 - 07.2022
Hospitality Manager
Elysian Collection
12.2018 - 04.2019
Bachelor Degree in Economist in International Business -
BGE University
Tourism Assistant Manager -
Budapest College of Communication and Business
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