Fédra Schmidt
Veszprém
Summary
I spend most of my free time with my family and friends. I enjoy sports, hiking and baking. Reading has been part of my everyday life since childhood. In recent months I have also started learning Russian.
Overview
2025
2025
years of professional experience
35
35
years of post-secondary education
4
4
Languages
Work History
Assistant Store Manager
Vision Express
4 2021 - Current
- My daily duties include the administration of the shop, handling complaints, selling glasses, contact lenses and other optical products, stock management and inventory control
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
Receptionist
Hotel Oliva
06.2020 - 09.2020
- Company Overview: www.oliva.hu
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Responded to inquiries from callers seeking information.
- Resolved customer problems and complaints.
Pastry Chef
Crepe and Waffle Paradise
05.2019 - 05.2020
- My daily duties were serving, decoration, stock control and replenishment
- Developed new pastry recipes for seasonal menus, resulting in increased sales and positive feedback.
VIP Cirquador
Cirque du Soleil
01.2019 - 05.2019
- Company Overview: https://www.cirquedusoleil.com/totem
- Serving VIP guests, Ticketing, Merchandise sales, Clothes department
- Navigated complex reservation systems efficiently, minimizing wait times for guests during check-in or booking processes.
Receptionist Intern
Awo Sano Ferienzentrum
6 2017 - 9 2017
- Company Overview: http://www.ferienzentrum-oberhof.de
- My daily duties were, serving restaurant and hotel guests, Various administrative tasks
- Maintained cleanliness of reception area, creating a welcoming atmosphere for visitors and employees alike.
- Handled sensitive information discreetly by adhering to strict confidentiality guidelines, ensuring client trust.
- Enhanced customer satisfaction by providing friendly and efficient service at the front desk.
Education
Language Course - English And German Intensive Language Course
Universität Wien
04.2001 - 01.2020
High School Diploma -
Lóczy Lajos Bilingual Secondary School of Tourism
Balatonfured, Hungary 04.2001 - 01.2018
Skills
MS - Confident use of Office
Daily use of Internet and social networking sites
Stock management
Customer service
Store operations
Inventory counting
Sales expertise
Retail operations
Personal Information
- Date of Birth: 08/12/98
- Driving License: B kategória
Timeline
Receptionist
Hotel Oliva
06.2020 - 09.2020
Pastry Chef
Crepe and Waffle Paradise
05.2019 - 05.2020
VIP Cirquador
Cirque du Soleil
01.2019 - 05.2019
Language Course - English And German Intensive Language Course
Universität Wien
04.2001 - 01.2020
High School Diploma -
Lóczy Lajos Bilingual Secondary School of Tourism
04.2001 - 01.2018
Assistant Store Manager
Vision Express
4 2021 - Current
Receptionist Intern
Awo Sano Ferienzentrum
6 2017 - 9 2017
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