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- Daily cash application
- Unidentified payment resolution
- Mailbox maintenance
- Pre-collection and dunning activity: following up with customers on payment confirmation and payment delays either via phone or email on US and Canadian unit
- Dispute and customer query resolution by keeping touch with Project Managers
- Preparing for weekly management call with Local Business Unit
- Preparing weekly and monthly forecast file
- Resolution of month-end intercompany mismatches
- Performing credit checks on customers
- New joiner training
- Booking daily bank payments
- Preparing monthly VAT report
- Handling easier reports
- Supporting experienced colleagues with month-end tasks
- Dynamics AX
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