Gabriella Gyabronka
Summary
Human Resources Executive and Executive Assistant skilled at offering high-level administrative support to senior-level staff. Expert in travel management, expense tracking and schedule coordination. Expertly assists executive team using exceptional communication and organizational skills. Accomplished proactive in meeting company issues head-on with creative and innovative approach. Knowledgeable about changing industry and employment market demands. Expertise includes benefits administration, compensation structuring and recruitment.
Overview
10
10
years of professional experience
Work History
Executive Assistant
CardWare Kft.
04.2021 - Current
- Handled confidential and sensitive information with discretion and tact.
- Organized and coordinated conferences and monthly meetings.
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
- Screened calls and emails and responded accordingly to support executive correspondence.
- Answered high volume of phone calls and email inquiries.
- Screened calls and emails and initiated actions to respond or direct messages for managers.
- Supported business and hospitality needs of corporate partners and staff during meetings and company events.
- Filed paperwork and organized computer-based information.
- Worked with senior management to initiate new projects and assist in various processes.
- Planned, designed, and scheduled phases for large projects.
Event Organizer, Receptionist
Kelly's Hungary kFt.
08.2020 - 04.2021
- Coordinated schedules and timelines for events.
- Wrote e-mails, promoted events via social media and drafted phone scripts to recruit volunteers.
- Coordinated volunteer activities and facilitated distribution of promotional and marketing materials.
- Fostered collaborative efforts to schedule, host, and facilitate events and identify further opportunities to reach members of community.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Answered phone promptly and directed incoming calls to correct offices.
- Resolved customer problems and complaints.
- Managed multiple tasks and met time-sensitive deadlines.
- Provided clerical support to company employees by copying, faxing, and filing documents.
Seller
SPAR Magyarország Kft.
03.2020 - 08.2020
- Responded to customers' complaints regarding service and product quality to solve issues.
- Packed, labeled, and shipped products to customers, providing accurate delivery timelines.
- Operated cash register to process payments and provided receipts to establish proof of transaction.
- Developed promotional strategies to increase awareness and achieve sales goals.
- Trained and supervised team to use proper sales techniques, apply best practices and comply with protocols and regulations.
Check-in Agent
Celebi Ground Handling Hungary Kft.
01.2020 - 03.2020
- Provided schedule, routing and fare information to assist customers with ticket purchases.
- Used computerized ticketing systems to process ticket orders accurately and securely.
- Processed order transactions and provided customers with detailed itineraries, tickets, and receipts.
- Utilized customer service skills to resolve customer complaints and provide timely and accurate information.
Au Pair
Shymansky Family
10.2018 - 12.2019
- Prepared healthy foods and beverages for children based on optimal dietary guidelines and individual restrictions.
- Kept children's areas neat and clean.
- Assisted with housework such as laundry and cooking.
- Implemented daily routine to maintain structure and stability
- Developed creative activities to encourage physical, social and emotional growth.
- Met with parents about daily activities, positive developments, and issues.
- Developed bilingual abilities in English through immersive conversation and activities.
- Transported children safely to school, activities and appointments on time.
- Applied positive behavior management techniques to enhance social interactions and emotional development.
- Planned and guided age-appropriate tasks like reading, crafts.
- Developed games and activities using arts and crafts to support learning and verbal skills.
Hostess
Regő Kft.
02.2014 - 02.2017
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Answered customer questions about hours, seating, and menu information.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
- Completed daily side work and opening and closing duties without fail.
Assistant Manager
Plano Team Kft.
05.2016 - 09.2016
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Developed strategy to increase sales and drive profits.
- Produced consistently high-quality baked goods for customers.
- Operated and maintained bakery equipment, including ovens and mixers.
- Complied with health and safety codes to protect staff and customers.
- Collaborated with team members to complete tasks and maintain smooth running of bakery.
- Packaged and labeled baked goods with accurate descriptions and ingredients.
- Managed customer service operations, including taking orders and resolving complaints.
Education
Business Economics
Limerick Institute of Technology
Limerick, IrelandBachelor of Science - Human Resources Management
Budapest Metropolitan University
Budapest, Hungary2023
Skills
- Board of Directors Support
- Meeting Agenda Preparation
- Microsoft Office
- Workflow Improvements
- Financial Services
- Project Planning
- Hotel Accommodations
- Special Event Projects
- Invoice Preparation
- Executive Calendars
- Office Administration
- Strong Problem Solver
- Accounting
- Executive Travel
- Human Resources Management (HRM)
Languages
Hungarian
Native language
English
Advanced
C1
German
Elementary
A2
B, A2 license
I got my license at 2017 and I have a strong driving experience.
Timeline
Executive Assistant
CardWare Kft.
04.2021 - Current
Event Organizer, Receptionist
Kelly's Hungary kFt.
08.2020 - 04.2021
Seller
SPAR Magyarország Kft.
03.2020 - 08.2020
Check-in Agent
Celebi Ground Handling Hungary Kft.
01.2020 - 03.2020
Au Pair
Shymansky Family
10.2018 - 12.2019
Assistant Manager
Plano Team Kft.
05.2016 - 09.2016
Hostess
Regő Kft.
02.2014 - 02.2017
Business Economics
Limerick Institute of Technology
Bachelor of Science - Human Resources Management
Budapest Metropolitan University
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