Microsoft
Gábor Pabar
Customer Service Specialist
Budapest,BU
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professioneal relationships to increase profitability and drive business results.Even looks for another tass.
Overview
13
13
years of professional experience
2
2
Languages
Work History
Customer Service Executive
Covalense
08.2023 - 09.2024
- Enhanced customer satisfaction by promptly addressing inquiries and resolving issues.
- Managed high volume of inbound calls while maintaining a professional demeanor and ensuring timely resolution of issues.
- Described product and service details to customers to provide information on benefits and advantages.
- Reduced average call time through efficient problem-solving skills without sacrificing quality of service provided.
- Contributed towards improving overall customer feedback scores by consistently delivering high-quality service experiences.
Food Courier
Wolt
10.2020 - 08.2023
- Promoted a positive brand image through professional conduct while representing the company during all interactions with clients and partners.
- Improved overall delivery speed and efficiency by staying up-to-date on local traffic conditions, adjusting routes as needed to avoid delays.
- Developed strong relationships with restaurant staff, fostering a positive work environment that led to improved overall service quality.
- Adhered to company policies and procedures, maintaining a safe driving record while operating vehicles for food transportation purposes.
- Maximized fuel efficiency by planning strategic routes that combined multiple deliveries in close proximity whenever possible.
- Improved communication between restaurants and customers by providing real-time updates on order status and estimated arrival times.
Low Voltage Assistant
Met Net Kft
04.2020 - 09.2020
- Supported successful project completion with diligent documentation of work performed, ensuring traceability for future reference or maintenance needs.
- Increased client trust through clear communication regarding project status updates and addressing concerns promptly.
- Optimized system performance by conducting comprehensive testing procedures on installed equipment.
- Provided valuable input during project planning phases, offering insights based on past experience in the field.
Pizza Cook
Tavi Pizza
05.2017 - 08.2018
- Operated pizza oven and other kitchen equipment safely to protect team members from harm and equipment from damage.
- Monitored and maintained clean working areas and cooking surfaces.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
- Prepared raw materials for cooking by cutting vegetables and preparing dough.
- Handled cash register operations by applying coupons, giving customer totals, and processing cash and credit card payments.
- Shared information with customers about menu items, preparation methods, and ingredients.
Pizza Cook
Pizza Boy Pizzéria
08.2016 - 01.2017
- Trained new staff members on proper pizza preparation techniques and kitchen procedures, ensuring consistent quality across the team.
- Mastered various cooking techniques for different types of pizza crusts, resulting in more diverse menu offerings.
- Followed strict food safety guidelines to maintain a safe and sanitary kitchen, reducing the risk of health code violations.
- Unloaded delivery truck to place food items and ingredients in designated space.
Pizza Cook
Pizzame
08.2016 - 01.2017
- Monitored and maintained clean working areas and cooking surfaces.
- Handled cash register operations by applying coupons, giving customer totals, and processing cash and credit card payments.
Sound Engineer
Holdvilág Kamaraszínház
11.2014 - 11.2015
- Prepared, packed and transported audio equipment for events and location shoots.
- Regulated volume level and sound quality during recording sessions.
- Collaborated with clients to determine project scopes and set milestones.
- Reduced audio issues during live performances by conducting thorough sound checks and addressing potential problems before shows.
- Controlled microphones, sound levels and outputs to produce high-quality tracks for variety of clients.
- Transformed video and audio recordings into digital formats for editing and archiving.
Sound Intern
Kékmadár Studió
01.2012 - 01.2014
- Aided in troubleshooting technical issues, maintaining optimal functionality of audio systems during events.
- Supported sound engineers in creating immersive experiences with effective microphone placement and EQ adjustments.
- Maintained a clean and organized workspace, promoting a safe environment for all team members within the studio setting.
- Demonstrated adaptability by quickly learning new software tools required for different projects throughout the internship period.
Education
High School Diploma -
Verseghy Ferenc Gimnázium
Szolnok, Hungary06-2024
Associate of Science - Sound Engineer
Minerva Gimnázium
Budapest, Hungary10-2014
Skills
Customer Relationship Management
Customer Needs Assessment
Issue Escalation
Payment management
Online chat and email
Complaint Handling
Additional Information
Ladies an gentleman's, let me introduce you a few reasons why i would be te best choice for team . I am a 35 years young adult living a healthy life. .From an early age I tired out at various "jobs". Finally back then I saw an advertisement and if you are willing to give me a chance you wont be disappointed. I have quite intelligent, a creative way of thinking,, also I am proactive so if I don't know something I ASK before going afar my own gist.
Software
Sonar/Protools/logic
Photoshop
Sony Vegas
-music, singing
I make reggae for like 20 years with the name RasTaphant. From ska to dub I am anyweh sapreadin Jah messaeg
Timeline
Customer Service Executive
Covalense
08.2023 - 09.2024
Food Courier
Wolt
10.2020 - 08.2023
Low Voltage Assistant
Met Net Kft
04.2020 - 09.2020
Pizza Cook
Tavi Pizza
05.2017 - 08.2018
Pizza Cook
Pizza Boy Pizzéria
08.2016 - 01.2017
Pizza Cook
Pizzame
08.2016 - 01.2017
Sound Engineer
Holdvilág Kamaraszínház
11.2014 - 11.2015
Sound Intern
Kékmadár Studió
01.2012 - 01.2014
High School Diploma -
Verseghy Ferenc Gimnázium
Associate of Science - Sound Engineer
Minerva Gimnázium
Similar Profiles
Sneha K RSneha K R
Software Developer 1 at Covalense Digital SolutionsSoftware Developer 1 at Covalense Digital Solutions
MOHAMMED SIRAJMOHAMMED SIRAJ
Inside Sales Executive at Covalense GlobalInside Sales Executive at Covalense Global
Sanitha BandaSanitha Banda
Software Engineer at Covalense GlobalSoftware Engineer at Covalense Global