I am a passionate and detail-oriented person seeking the position of Laboratory Engineer. I bring a profound commitment and a genuine feeling for life, aligning seamlessly with the values of the organization.
Overview
3
3
years of professional experience
Work History
Customer Service Representative
Transcosmos Information Systems Inc.
10.2022 - 12.2022
Promoted to the Repair and Chats Department for outstanding customer service in E-Commerce where attention to detail and effective communication were paramount.
Honoured as “Customer Service Representative of the Week" among a team of 21 for attaining the highest customer satisfaction.
Optimized business transactions through Salesforce, CyberSource, and SAP, enhancing daily productivity.
Intern
ProfiKomp Environmental Technologies Inc.
08.2022 - 09.2022
Conducted physicochemical wastewater analyses and microalgae nutrient removal and harvesting experiments to enhance municipal wastewater treatment efficiency
Assisted a PhD student in conducting a disintegration test to measure the degree of decomposition of composted bioplastics in compliance with ISO 16926 standards
Managed mealworm breeding for insect protein production.
Graduate Research & Teaching Assistant
University Of Cape Coast
09.2019 - 08.2020
Organized and facilitated tutorials for undergraduate courses in introductory soil science, soil conservation and management, to an average of 100 students per semester
Provided guidance and support to 3 final year students in their thesis writing process, offering valuable insights and recommendations
Collaborated with a team of 4 teaching assistants to assist lecturers in administering class tests, and grading examination scripts for a class of 100 students.
Education
Master of Science - Agricultural Water Management Engineering
Hungarian University of Agriculture And Life Sciences
Gödöllő, Hungary
06.2023
Bachelor of Science - Agriculture
University of Cape Coast
Cape Coast, Ghana
05.2019
Skills
Microsoft Office
SAP ERP
Report Writing
Communication
Time Management
Teamwork
Problem Solving
Documentation
Presentation
Professional Development
Speaker , Conference on Biological Circular Economy, Gödöllő, Hungary, Oct 2023
Participant ,Workshop for Graduated FAO-Hungarian Scholars (2021-2023), Budapest, Hungary, July 2023
Speaker , Institute Student Research Conference (TDK), Gödöllő, Hungary, May 2023
Participant , Summer School & Participatory Research Workshop, Nitra, Slovakia, Jun-Jul 2022
Participant , Capacity Building for Fresh Graduates Program, Direct Savings and Loans, Ghana, July 2021
Timeline
Customer Service Representative
Transcosmos Information Systems Inc.
10.2022 - 12.2022
Intern
ProfiKomp Environmental Technologies Inc.
08.2022 - 09.2022
Graduate Research & Teaching Assistant
University Of Cape Coast
09.2019 - 08.2020
Master of Science - Agricultural Water Management Engineering
Hungarian University of Agriculture And Life Sciences
Bachelor of Science - Agriculture
University of Cape Coast
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