Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Gréta Pingiczer

Gréta Pingiczer

Budapest,BU

Summary

Dynamic professional with a proven track record in customer service at Nordland Water and Swimming Pools Kft. Skilled in complex problem-solving and customers relations, I excelled in enhancing customer experiences and fostering loyalty. My attention to detail and ability to multitask contributed to consistently exceeding satisfaction ratings.

Overview

3
3
years of professional experience

Work History

Au-pair

Taresh Batra
09.2023 - 06.2025
  • Enhanced cultural exchange experiences by sharing customs, traditions, and native language with host family members.
  • Collaborated closely with parents to establish consistent routines expectations promoting stability security for their children.
  • Developed strong bonds with host family members resulting in lasting relationships beyond contract term.
  • Developed bilingual abilities in English through immersive conversation and activities.
  • Established lasting, professional connections with families and children by encouraging open communication and delivering positive feedback.
  • Acted as a responsible role model by demonstrating respect, kindness, and healthy habits to the host family''s children.

Front Desk Agent

Nordland Water and Swimming Pools Kft.
06.2022 - 09.2023
  • Collected deposits, fees, and payments.
  • Answered customer telephone calls promptly and appropriately handled needs.
  • Provided exceptional service during high-volume periods or challenging situations, ensuring a seamless experience for all customers.
  • Supported sales efforts through marketing pool amenities and services appropriate.
  • Contributed to team success by consistently meeting or exceeding performance targets for customer satisfaction ratings.
  • Resolved customers issues promptly, resulting in positive feedback and return visits.
  • Increased repeat business by developing personal connections with customers and addressing their needs.

Education

Győri SZC Baksa Kálmán Két TanÍtási Nyelvű Gimnázium
Győr, Hungary
05-2023

Skills

  • Attention to detail
  • Customer service
  • Time management
  • Complex Problem-solving
  • Guest relations
  • Multitasking and organization
  • Team collaboration

Languages

Hungarian
Bilingual or Proficient (C2)
English
Advanced (C1)
German
Intermediate (B1)

Timeline

Au-pair

Taresh Batra
09.2023 - 06.2025

Front Desk Agent

Nordland Water and Swimming Pools Kft.
06.2022 - 09.2023

Győri SZC Baksa Kálmán Két TanÍtási Nyelvű Gimnázium

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Gréta Pingiczer