Hanna Tsyhanenko

• Properly executing the duties related to safety of the aircraft and passengers, adhering to Company established procedures
• Welcoming passengers and assisting them for the duration of the flight
• Managing in-flight sales and cash handling

• Welcoming guests at the front desk, registering them and providing information on hotel services
• Handling various non-standard situations, conflict-management
• Experience in serving guests of various nationalities, understanding the cultural and religious differences

• Greeting guests upon arrival, registering them, providing information on hotel services and facilities

• Managing reservations - handling new bookings, changes, special requests

• Providing concierge-like service - assisting guests with various requests, transportation

• Experience of night shifts