Hilda Pieterson
Administrative Assistant
Budapest, XV.
Summary
Hardworking and focused Administrative professional offering excellent communication, planning and prioritization skills demonstrated through 5 years of performance with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision. Resourceful and experienced worker offering expertise in travel coordination, expense reports, transcribing minutes and file management. Handles multiple projects simultaneously with a high degree of accuracy. Proven track record of maintaining efficient office operations. Skilled at drafting reports and business correspondence, managing mail and updating tracking spreadsheets. Exceptional leadership skills with expertise in streamlining workflow to optimize personnel strengths.
Overview
4
4
years of professional experience
8
8
years of post-secondary education
Work History
Project Manager
Favent Global Business Services Kft
Budapest
01.2019 - Current
- Planned, designed, and scheduled phases for large projects.
- Managed projects from procurement to commission.
- Achieved project deadlines by coordinating with contractors to manage performance.
- Developed and initiated projects, managed costs, and monitored performance.
- Identified plans and resources required to meet project goals and objectives.
- Met project deadlines without sacrificing build quality or workplace safety.
- Negotiated and managed third-party contracts related to project deliverables.
- Provided detailed technical and operational direction in project challenges, consistently meeting deliverables according to deadlines.
- Coordinated with cross-functional teams to resolve project issues and mitigate risks.
- Prepared and submitted project invoices for review and approval.
- Provided detailed project status updates to stakeholders and executive management.
- Monitored project performance to identify areas of improvement and make adjustments.
- Developed and implemented strategic project plans to meet business objectives.
- Drafted project reports to identify successful outcomes, insights and future recommendations.
- Maintained open communication by presenting regular updates on project status to customers.
- Monitored project progress, identified risks and took corrective action as needed.
- Reported regularly to managers on project budget, progress and technical problems.
Television Presenter
Rejoice Television Network
Mallam Accra
07.2016 - 08.2017
- Disseminated news content through social media for better engagement with audiences and faster reporting.
- Presented developments in stories in live broadcasts and recordings.
- Selected material to develop interesting and professional presentations for different formats.
- Collaborated with editors and other staff members to refine story angles and content.
- Collaborated with producers and management to develop newscasts, promotions and teases.
- Researched and analyzed newsworthy events, trends and issues.
- Edited, proofread and fact-checked content for accuracy.
- Drafted news headlines for broadcasting to capture listeners with clear and condensed writing.
- Developed relationships with sources and contacts to gain additional insight.
News Editor
Dinpa Radio
Sunyani
05.2011 - 08.2011
- Reported to editor-In-chief about news articles for print, daily staff happenings and creation of company newsletter.
- Conceptualized, pitched, assigned and monitored stories from origination to publication.
- Sought out stories by pursuing other news organizations information periodically and either assigned or wrote stories according to strict timelines.
- Monitored breaking news for information on incidents, events, and topics of interest to quickly assign coverage to staff.
- Planned for coverage of large events by assigning reporters and photographers.
- Drove accuracy of content through careful proofreading and fact-checking.
- Edited and revised wide array of content for accuracy, clarity and consistency.
- Provided concise and constructive editorial feedback to writers to improve article and story writing.
- Utilized SEO techniques to optimize content for search engine rankings.
- Generated and maintained style guides to encourage consistent quality of content.
- Established and implemented workflows to streamline editing processes.
- Developed and maintained editorial standards for content.
Administrative Assistant
Dinpa Radio
Sunyani
07.2009 - 07.2010
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Sorted and distributed office mail and recorded incoming shipments for corporate records.
- Developed and updated spreadsheets and databases to track, analyze, and report on performance.
- Scheduled office meetings and client appointments for staff teams.
- Executed record filing system to improve document organization and management.
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
- Assisted development and implementation of new administrative procedures.
- Developed strategies to streamline and improve office procedures.
- Coordinated and scheduled meetings and conference calls to optimize scheduling of senior staff.
- Drafted correspondence and other documents for CEO and department heads in company's voice.
- Created and maintained databases to track and record customer data.
- Opened and properly distributed incoming mail to promote quicker response to client inquiries.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Established administrative work procedures to track staff's daily tasks.
- Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
- Managed filing system, entered data and completed other clerical tasks.
- Supported company leaders by managing budgets, scheduling appointments and organizing itinerary.
- Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
- Volunteered to help with special projects of varying degrees of complexity.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Completed forms, reports, logs and records to quickly handle all documentation for human resources.
- Assisted coworkers and staff members with special tasks on daily basis.
- Recorded new hires, transfers, terminations, changes in job classifications and merit increases to main human resources files.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
Education
Master of Art Degree -
Central European University
01.2017 - 04.2019
Bachelor of Fine Arts Degree - undefined
University of Ghana
01.2010 - 04.2014
Certificate for Effective Public Speaking and Communication Strategy - undefined
Ghana Institute of Journalism
Diploma - Programming, Networking
African Computer Science Institute
01.2006 - 04.2007
Skills
Spreadsheet management
Office administration
Meeting minutes
Process optimization
Bookkeeping
Office management
Policy and procedure modification
Team Bonding
Travel planning
Multi-line Telephone Systems
Documentation and control
Report Development
Project planning
Social media knowledge
Document conversion
Report analysis
Recordkeeping
Invoice Processing
Workflow planning
Mail distribution
Time management
Database administration
Attendance record management
Writing reports
Letter preparation
Mail handling
Employee timesheet processing
Reading, swimming, listening to music and dancing
I love to read books on Business Management, Entrepreneurship and Adventure. I love to swim, listening to music and dancing.
Timeline
Project Manager
Favent Global Business Services Kft
01.2019 - Current
Master of Art Degree -
Central European University
01.2017 - 04.2019
Television Presenter
Rejoice Television Network
07.2016 - 08.2017
News Editor
Dinpa Radio
05.2011 - 08.2011
Bachelor of Fine Arts Degree - undefined
University of Ghana
01.2010 - 04.2014
Administrative Assistant
Dinpa Radio
07.2009 - 07.2010
Diploma - Programming, Networking
African Computer Science Institute
01.2006 - 04.2007
Certificate for Effective Public Speaking and Communication Strategy - undefined
Ghana Institute of Journalism