Igor Bulanov

Software development company, leader on OCR and process intelligence market

• Led the seamless migration of services and data during the relocation of the central development office (700 employees, 20 server racks, 500+ TB of data). Organized the disposal and sale of the remaining equipment per management's cost requirements.
• Completed migration of users and data between Office 365 tenants, safeguarding operations against geopolitical risks.
• Reduced Total Cost of Ownership (TCO) by creating a hybrid infrastructure, utilizing Dell server hardware and VMware, with dynamic scalability through Azure and OVH cloud services (IaaS and SaaS).
• Managed an IT budget exceeding $5 million annually, overseeing procurement of hardware, software, and cloud services, while collaborating with integrators to optimize costs and infrastructure performance.
• Streamlined incident and asset management processes by unifying support teams into a single international unit, significantly improving response times and task resolution.

• Implemented HPE Nimble hybrid storage systems and hyper-converged server clusters based on Windows Server 2019 to enhance data access speeds and scalability of Hyper-V virtual environment during significant server infrastructure growth
• Regulated processes for system updates, antivirus installation, and asset lifecycle management to meet security and compliance requirements. Conducted SAM audit and verified Microsoft product licensing.
• In response to business requirements for SLA, RTO, and RPO, implemented Zabbix monitoring automation, Commvault backup systems, and created DR plan with quarterly service recovery testing protocols.
• To facilitate remote work, migrated to Office 365 in hybrid mode and introduced OwnCloud (Nextcloud) services for improved collaboration tools and availability.

• Supported and expanded a distributed IT infrastructure serving 1,000 employees across six locations
• Managed core services based on Microsoft (Windows Server, AD, TMG, SCCM, IIS, FTP, DNS, WINS, DHCP, NTP, RADIUS, WSUS, CA) and VMware technologies.
• Built and maintained wired and wireless networks (Cisco, Watchguard, Fortinet), set up secure remote access, and supported inter-office video conferencing and telephony (Polycom, Ericsson).
• Led a team of four employees.

• Maintained and developed IT infrastructure for 450 employees across four locations
• Provided technical support to employees

• Managed IT infrastructure and provided technical support for the company