Irina Tyitova
Budapest
Summary
To seek and maintain remotely position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
- Able to work in flexible hours; night, weekend, and holiday shifts.
- Agree to receive salary in Euro, Dollar or Forint.
- Have Paypal, Wise and Hungarian Bank Account.
Overview
5
5
years of professional experience
Work History
Tata Consultancy Services Ltd.
Service Desk Analyst Level 1
01.2020 - 08.2023
- Worked flexible hours; night, weekend, and holiday shifts.
- Provided assistance in different regions: CIS, DACH,HU
- Translated technical documents in English, Hungarian and Russian.
- Provided verbal and written summaries of non-English technical documents for immediate use.
- Identified system hardware, network infrastructure and connectivity issues that prevented execution of user-initiated tasks..
- Used ticketing systems to manage and process support actions and requests.
Laveco Ltd.
Recepcionist/ Administrative Assitant
06.2018 - 01.2020
- Scheduled office meetings and client appointments for staff teams.
- Confirmed appointments, communicated with clients and updated client records.
- Answered central telephone system and directed calls accordingly.
- Managed multiple tasks and met time-sensitive deadlines.
- Supported various administrative duties by proofreading, transcribing and invoicing.
- Resolved customer problems and complaints.
Education
Bachelor of Arts - International Business
Budapest Business University
Budapest, Hungary2024
Certificate - Finance And Accounting Andministrator
BGSZC Buda's Economical Vocational High School
Budapest, Hungary 05.2022
Skills
- Business and Technical Communication in English, Russian and Hungarian
- MS Office Proficiency
- Support Ticket System Management
- Resolve Technical Problems
- Administrative Support
- Problem-Solving Ability
Languages
Hungarian
Proficient
C2
Russian
Proficient
C2
English
Upper intermediate
B2
German
Intermediate
B1
Timeline
Tata Consultancy Services Ltd.
Service Desk Analyst Level 1
01.2020 - 08.2023
Laveco Ltd.
Recepcionist/ Administrative Assitant
06.2018 - 01.2020
Bachelor of Arts - International Business
Budapest Business University
Certificate - Finance And Accounting Andministrator
BGSZC Buda's Economical Vocational High School
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