Iringó Anna Kertész
Sfantu Gheorghe
Summary
Welcoming, personable individual with well-developed hospitality skills. Handles high-pressure situations well. Energetic and multilingual cabin crew member with dynamic interpersonal skills. Poised and efficient and dedicated to team-driven environment. Over 2 years working as part of cabin crew for Ryan Air Group. I am a service-oriented person. I am in possession of a Cabin Crew Attestation and a valid medical certificate.
Overview
2
2
years of professional experience
Work History
Junior Cabin Service Supervisor- Cabin Crew Member
Ryanair Sun
03.2022 - Current
- Followed company regulations and rules to promote safe environment for travelers and employees.
- Punctuality is one of the most important factors of my job so I learned how to appreciate others and my time
- Attended workshops and trainings in customer service, conflict resolution tactics, and safety procedures to keep abreast of all new requirements and procedures.
- Resolved passenger conflicts and medical emergencies during flights.
- Performed pre-flight safety briefing and de-briefing for the operating crew and pre-departure inspections on the safety equipment.
- Facilitated communication between flight deck and cabin crew.
Education
High School Diploma - Biological And Physical Sciences
Liceul Teologic Reformat
Sfantu Gheorghe06-2021
Cabin Crew Attestation -
Jetav Flight Academy
Romania11.2021
Skills
- Safety standards and protocols
- Preflight briefings
- Team Building
- Emergency Response
- Public speaking
- Customer Service
- First Aid Proficiency
- Flexible scheduling
- Passenger Assistance
Languages
Hungarian, Romanian
Native language
English
Upper intermediate
B2
Timeline
Junior Cabin Service Supervisor- Cabin Crew Member
Ryanair Sun
03.2022 - Current
High School Diploma - Biological And Physical Sciences
Liceul Teologic Reformat
Cabin Crew Attestation -
Jetav Flight Academy
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