ISTVAN SZLOBOGYAN
Budapest
Summary
I'm a customer-focused and reliable professional with international work experience in hospitality, logistics, and customer service environments across Scotland, England, Germany, and the USA. Experienced in working in fast-paced settings, maintaining high service standards, handling customer interactions, and resolving issues efficiently. Strong organizational skills, attention to detail, and ability to remain calm under pressure. Fluent in English and Hungarian, with additional Ukrainian and basic Russian language skills. Committed to providing welcoming, professional, and high-quality guest experiences.
Overview
19
19
years of professional experience
1
1
Certification
Work History
District Inspector / Regional Coordinator
Zustell Service Metroregion Region Stuttgart GmbH
Germany
01.2022 - 01.2024
- Daily monitoring to ensure couriers delivered press products correctly in assigned districts.
- Immediate problem-solving: arranging or performing deliveries personally when necessary.
- Maintained daily communication and feedback with the logistics center.
- Worked responsibly under pressure, during early morning hours and tight deadlines.
Kitchen Assistant
Dornoch Hotel
Scotland
01.2018 - 01.2019
- Maintained cleanliness in a high-volume restaurant kitchen.
- Strict compliance with hygiene regulations.
Courier
Domino's Pizza
England
01.2015 - 01.2018
- Accurate and timely delivery of orders using personal vehicle.
- Daily customer interaction, accurate settlements, and navigation system use.
Salesperson / Cashier
Delikát ABC
Hungary
01.2012 - 01.2013
- Inventory management, customer service, cash handling.
Shop Assistant
Zara Clothing
New York, USA
01.2009 - 01.2011
- Warehouse management, restocking, customer service.
Operations Assistant
STR Florida Inc.
St. Augustine, USA
01.2007 - 01.2009
- Manufacturing and packaging of solar panel casings.
Gardener
Flagler College
St. Augustine, USA
01.2005 - 01.2007
- Installation and maintenance of irrigation systems.
Education
Certificate - Agile Manual Software Testing, ISTQB CTFL 4.0 Exam Preparation
TesterLab
Budapest01-2025
Secondary school diploma - Computer Science specialization
Inczédy György Vocational Secondary School
Nyíregyháza01-2005
Skills
- Jira, TestRail, Clockify, Scapple, Google Workspace
- Microsoft Office (Word, Excel, PowerPoint, Access)
- 10-finger typing
- Strong organizational and problem-solving skills
- Precision, punctuality, and adherence to deadlines
- Experience in multicultural work environments
- Excellent communication skills
Interests
Gaming, traveling, concerts, darts, reading, hiking, DIY projects, cycling
Certification
Youthpass certifiate
Languages
Hungarian – Native
English – Fluent (business level)
Ukrainian – Conversational
Russian – Basic
Timeline
District Inspector / Regional Coordinator
Zustell Service Metroregion Region Stuttgart GmbH
01.2022 - 01.2024
Kitchen Assistant
Dornoch Hotel
01.2018 - 01.2019
Courier
Domino's Pizza
01.2015 - 01.2018
Salesperson / Cashier
Delikát ABC
01.2012 - 01.2013
Shop Assistant
Zara Clothing
01.2009 - 01.2011
Operations Assistant
STR Florida Inc.
01.2007 - 01.2009
Gardener
Flagler College
01.2005 - 01.2007
Secondary school diploma - Computer Science specialization
Inczédy György Vocational Secondary School
Certificate - Agile Manual Software Testing, ISTQB CTFL 4.0 Exam Preparation
TesterLab
Additional Information
- Category B Driver’s License
- Youthpass Certificate – European Voluntary Service
- Mobility, flexibility, and quick learning