István Farkas
Receptionist
Eger
Summary
Dynamic professional with experience as a Receptionist at Hunguest Saliris Resort and Spa, excelling in customer service and problem-solving. Dedicated to offering exceptional assistance to team members and clients. Friendly and prompt with good skills using phone, computer and office equipment. Strong multitasking, communication, and interpersonal skills.
Overview
4
4
years of professional experience
2
2
Languages
Work History
Receptionist
Hunguest Saliris Resort and Spa
10.2022 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Responded to inquiries from callers seeking information.
- Resolved customer problems and complaints.
- Ensured a welcoming atmosphere for guests with efficient check-in and check-out procedures.
- Handled payments efficiently using company''s billing software which contributed to improved financial record keeping.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Assisted management with administrative tasks such as data entry, filing, and report generation as required.
- Maintained a high level of professionalism while handling sensitive customer information, ensuring privacy and confidentiality.
- Collaborated with team members for smooth workflow, supporting colleagues during peak hours or absences.
- Maintained clean reception area to promote positive, professional environment for clients.
Banker
OTP Bank
09.2021 - 09.2022
- Maintained strict compliance with all banking regulations, ensuring a secure and trustworthy environment for clients.
- Investigated customer inquiries and resolved discrepancies in helpful and timely manner.
- Developed and maintained strong customer relationships, providing exceptional service and advice.
- Educated customers on features and benefits of banking products and services.
Education
Graduate Certificate - Business Management
Eszterházy Károly Katolikus Egyetem
Eger, Hungary 04.2001 -
Skills
File organization
Appointment scheduling
Administrative skills
Time management
Cash handling
Telephone skills
Problem-solving skills
Timeline
Receptionist
Hunguest Saliris Resort and Spa
10.2022 - Current
Banker
OTP Bank
09.2021 - 09.2022
Graduate Certificate - Business Management
Eszterházy Károly Katolikus Egyetem
04.2001 -
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