István Bence Gudor
Business Administration Student
Budapest,BU
Summary
Proven team player and adaptable communicator, I excelled at previous jobs by enhancing guest experiences and streamlining service operations. My expertise in conflict management and commitment to maintaining high hygiene standards led to a positive reputation. Skilled in customer engagement, I significantly contributed to creating memorable guest interactions.
Overview
3
3
years of professional experience
7
7
years of post-secondary education
3
3
Languages
Work History
Server
Intercontinental Hotel
Budapest, Budapest
08.2024 - Current
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Server
Complet Catering
08.2023 - 07.2024
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
Salesperson
Hervis
04.2022 - 08.2022
- Worked to build relationships with customers and built potential for additional sales.
- Boosted sales by consistently engaging with customers and addressing their needs effectively.
- Engaged customers in social conversations to create pleasant and easy shopping experience.
- Enhanced product knowledge by attending training sessions and staying current with industry trends.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
Host
UEFA
06.2021 - 07.2021
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
- Answered customer questions about hours, seating information.
Education
Bachelor of Science - Business Administration And Management
Budapest University of Technology And Economics
Budapest, Hungary 09.2022 - Current
Baccalaureate Diploma - Bilingual Education
Budapest VI. Kerületi Kölcsey Ferenc Gimnázium
Budapest 09.2016 - 06.2021
Skills
Teamwork
Adaptability
Cordiality
Tolerance
Good communication skills
Conflict management
Hobbies
I have been a basketball player since I was 8 years old, i would say that it is my greatest hobby. But I am also interested in many other sports, including football, which I have also followed since my youth. I'm also interested in computer science, which was also a part of my high school diploma.
Timeline
Server
Intercontinental Hotel
08.2024 - Current
Server
Complet Catering
08.2023 - 07.2024
Bachelor of Science - Business Administration And Management
Budapest University of Technology And Economics
09.2022 - Current
Salesperson
Hervis
04.2022 - 08.2022
Host
UEFA
06.2021 - 07.2021
Baccalaureate Diploma - Bilingual Education
Budapest VI. Kerületi Kölcsey Ferenc Gimnázium
09.2016 - 06.2021
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