I would like to work somewhere in the catering bussines. Where i could share my experience, what i was learning on the cruise ship in the last 17 years.
Overview
16
16
years of professional experience
Work History
Head Waiter
Princess Cruises
10.2007 - 09.2023
Create lasting memories by driving a diverse Dining team to consistently deliver a leading guest experience in all dining venues that embraces MedallionClass technology, experiential ownership, and service excellence and aligns with our brand standards.Oversees the execution of the guest dining experience program in their assigned dining venue in alignment with the shipboard leaders.
Ensures service sequences are being followed by all teammates during meal periods and assist with guest dietary requirements.
Monitors and adjusts staffing in the main dining room locations to ensure a smooth meal service and provide support to other dining locations when possible.
Schedules, monitors, and is present for pre-service briefings with the team to share company and venue specific updates, expected occupancy levels based on reservations, surprise and delight moments for guests and any other updates relevant for the meal period.