Júlia Sárossy
Berlin,Germany
Summary
High-energy student, possessing strong knowledge of the hospitality field and exceptional customer service skills. Enthusiastic, friendly and easy to work with, paired with a natural talent for staying organised and efficient.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Front Desk Agent
LUA Resort *****
Balatonfüred
06.2024 - 06.2025
- Managed arrivals/departures and tailored stays for high-ranking guests and VIPs, ensuring exceptional service and guest satisfaction.
- Provided personalised local recommendations and maintained a welcoming front office environment, contributing to consistently high guest satisfaction.
- Collaborated with housekeeping and F&B teams to address complex requests seamlessly during high-occupancy periods, enhancing overall guest experience.
- Identified upselling opportunities in a natural, guest-friendly way from room upgrades to premium services contributing to the resort's revenue goals.
Waitress & Bartender
Veganeeta Home
Balatonalmádi
06.2022 - 06.2023
- Prepared drinks and contributed to a welcoming, smooth dining atmosphere.
- Served a community of wonderful regular guests and contributed to building strong brand loyalty through friendly, personalised service.
- Managed fast-paced service with effective problem-solving and meticulous attention to detail.
Project Management Intern
Savencia Fromage & Dairy
Veszprém
01.2025 - 06.2025
- Directed end-to-end task allocation in Wrike across regional managers, ensuring on-time project delivery.
- Acted as operational bridge between internal teams and global stakeholders, facilitating a smooth B2B supplier platform launch.
- Led system walkthroughs and onboardings for internal teams, resolving early bugs in collaboration with tech teams.
Brand & Concept Designer (Project-based)
Krusten Punk (HTW)
Berlin
11.2024 - 01.2025
- Developed comprehensive visual brand identity and physical aesthetic concept for early-stage food truck startup, enhancing brand recognition.
- Utilised AI tools to create high-fidelity mockups, operational concepts, and marketing strategies, streamlining project development process.
- Designed visual images fit for brief, going above and beyond client expectations.
- Analysed client needs and objectives to propose customised design strategies.
- Understood functional requirements and adapted design work accordingly.
Marketing Assistant (Project-based)
Brooklyn Soap Company (HTW)
Berlin
10.2024 - 01.2025
- Supported creative strategies and content development, enhancing brand positioning and facilitating successful product launches.
- Managed social media platforms, creating engaging content to foster community interaction and support.
- Created customer awareness of goods, services and special promotions with creative advertising strategies.
- Conducted trend analysis in men's grooming sector to inform data-driven marketing concepts.
- Compiled customer feedback for analysis, aiding in the improvement of products and services.
Education
Bachelor of Business Administration - European Business Administration, focusing on international management, intercultural communication, and market dynamics.
Metropolia University of Applied Sciences
Helsinki, Finland12-2026
B.A. - International Business (Double Degree Program)
HTW Berlin
Berlin, Germany09-2026
Skills
- Customer oriented
- Customer focus
- Multitasking
- Strong communication
Languages & Additional Skills
Hungarian
First Language
English
Proficient
C2
German
Elementary
A2
Certification
- Category B Driver's Licence
- F4 Foundation Certificate: Project Management
Hobbies and interests
- Nail art
- Animal care
- Music curation and dance
- Organizing road trips or social gatherings with friends
Timeline
Project Management Intern
Savencia Fromage & Dairy
01.2025 - 06.2025
Brand & Concept Designer (Project-based)
Krusten Punk (HTW)
11.2024 - 01.2025
Marketing Assistant (Project-based)
Brooklyn Soap Company (HTW)
10.2024 - 01.2025
Front Desk Agent
LUA Resort *****
06.2024 - 06.2025
Waitress & Bartender
Veganeeta Home
06.2022 - 06.2023
Bachelor of Business Administration - European Business Administration, focusing on international management, intercultural communication, and market dynamics.
Metropolia University of Applied Sciences
B.A. - International Business (Double Degree Program)
HTW Berlin